Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The carpet in the room was very dirty! Build up of dirt in non carpeted areas
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
I am very sorry you were not pleased with the floors I will have it addressed thank you for letting us know. Have A Blessed Day
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Not the most attractive location or motel from outside but room was clean a d bed was comfortable.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par manager, Gestion de l’hôtel
Thank you for the reviews. We do appreciate you taking the time to let us know how we are doing
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for letting us know how we are doing. I hope you have a Blessed Day:)
par un voyageur
Publié le 19 août 2024 sur Expedia
Good basic motel. Cleaned every day. Ac worked, water was hot and sheets were clean.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
thank you for taking the time to let us know how we are doing. Have A Blessed Day:)
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Thank you for your review. It's a pleasure having you and your hubsand here every year for state fair. Have Blessed Year :) see you next August.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Thank you for letting us know how we are doing Have A Blessed Day:)
par un voyageur
Publié le 17 août 2024 sur Expedia
The switch for the lights by the wash basin was worn out. you had to hold it to have lights. The outlet for the light next to the bed didn't work so you couldn't use the light. The door needs weatherstrip. Room 208
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Thank you for including the room number so I can have it repaired sorry for your inconvenience. I do apreciated you taking the time to let us know how we can better serve out guests. Have A Blessed Day:)
par un voyageur
Publié le 16 août 2024 sur Expedia
We booked this stay for some of our employees. We were there for some rehabilitation, construction work. My guys called me the next morning to express concerns about the cleanliness of everything. Said it was so bad they nearly slept in the trucks. Unfortunately our schedule changed and the job was not ready, I tried to cancel the hotel but was not able to as the stay had already started. So unfortunately we were stuck with the cost of a hotel that we honestly wouldn't have stayed in even if our job stayed on schedule. My guys called me to get them another place because they felt it was so bad.. and that is coming from Sewer Rehabilitation construction workers.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Well I really wish your employees would have talked to me personally. So they could have shown me what their complaints were exactly. Because this motel is an older property, I have to make sure it is clean. I take pride in my staff here. Plus they have been working very hard the past couple weeks to prepairing for the State Fair deep cleaning all the rooms so I find it hard to believe your employees statements. We get a lot of young workers here that get upset because they want to stay at the fancier hotels in town. So they will complain to their bosses to get moved. Because they just want the pools, hot tubs, breakfast and gym. I do not know that this is the case but without proof that is my perception of what occured here. When I looked at your workers rooms they were dirty for your guys staying the night but nothing out of the ordinary. I will stand by my housekeeping staff. However I did refund 4 of the nights for you when the 3rd party booking called. I hope you have a Blessed Day:)
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to let me know how we are doing. I how you have a Blessed Day:)
par un voyageur
Publié le 3 août 2024 sur Expedia
Expedia should not market this property. Dirty, damaged, fly infested.
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager, Gestion de l’hôtel
thanks for letting us know how we can better serve our guest. Have A Blessed Day:)
