Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024 sur Expedia
It was a nice one night stay. Clean and the bed was very comfortable. We alao really enjoyed the pool.
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Reneta,We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Rosario,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 6 juin 2024 sur Expedia
We came for my niece's graduation. We were there only one night. The king room was a nice size and everything was enjoyable for the short time we were there.
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Pam,We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
par un voyageur
Going downhill
Publié le 3 juin 2024 sur HotelsHotel is getting down. Carpet in room was sticky. Bathroom lighting was insufficient. Tv remote did not work
Commentaires de Gestion de l’hôtel
7 juin 2024 par M, Gestion de l’hôtel
Dear Gary,We are disappointed that our rooms, furniture, or facilities did not work well for you. In our quest for excellence in hospitality standards, we constantly upgrade our property and enhance our hotel room amenities. We will see that all the necessary changes are implemented at the earliest. We hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team
par un voyageur de Crystal Lake
Publié le 27 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Clifton,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Calvin,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team
par un voyageur
Publié le 25 mai 2024 sur Expedia
The hotel looked brand new. Our room was next to the elevator and we never heard a thing from it. Nice layout and presentation for breakfast
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Carol,Thank you so much for your generous ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mai 2024 par M, Gestion de l’hôtel
Dear Rachel,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
par un voyageur
Publié le 18 mai 2024 sur Hotels
Very nice room
Commentaires de Gestion de l’hôtel
24 mai 2024 par M, Gestion de l’hôtel
Dear Becky,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 13 mai 2024 sur Expedia
Never checked in because I needed a date change , I personally will never use Expedia for any bookings ever again ... Ridiculous that a simple gesture of a date change could not be forfilled . Took my money
Commentaires de Gestion de l’hôtel
17 mai 2024 par M, Gestion de l’hôtel
Dear George,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We will certainly take note of these points for future improvements. Furthermore, the refund reflects in your bank account within 5-10 business days. We hope to have addressed your concerns, if you still wish to talk about this more, please feel free to contact us directly, we are here to help you!Sincerely,Management Team
