Note fondée sur 273 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cosy stay
Publié le 6 mars 2018 sur HotelsThe nicest hotel I've found in Douglas. Warm welcome, well designed communal areas, great breakfast choice and warm comfortable rooms. The only minus was the odd placement of the TV, high up with a small screen.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Claremont Hotel, Gestion de l’hôtel
Thank you for your feedback and we hope to welcome you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
If you choose this hotel make sure that you are booked in a room to the front of the property, otherwise you will get very little sleep. The back of the hotel is very noisy with extractor fans and kitchen radios blasting late at night and early morning. All windows are obscured with plastic and can only be opened a little to provide fresh air. However that only makes the noise worse! Otherwise it could be a great hotel!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Stewart,Thank you for your review of The Claremont Hotel. We are sorry that you were disappointed with your stay. We value the importance of all feedback from all our guests and have addressed your comments. We aim to ensure that we continue to maintain our high standards and have taken your comments on board.Kind Regards,Claremont Hotel
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Ideal for business with all the facilities I needed; helpful, knowledgeable and accommodating staff, good service and delicious food. No complaints!!!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Nicola, many thanks for your review. We are delighted to hear that you enjoyed your stay with us.Best Wishes,Claremont Hotel
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Gill, Thank you for your rating.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Graham, Thank you for your rating.
par un voyageur
Smart hotel and great evening meal.
Publié le 14 août 2024 sur HotelsSmart hotel and great evening meal
Commentaires de Gestion de l’hôtel
16 août 2024 par Reception , Gestion de l’hôtel
Dear Darren,Thank you for your review, I will be sure to pass on your feedback to the restaurant staff regarding your evening meal.Kind Regards,Claremont Hotel
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Skevi, Thank you for your rating.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Claremont Hotel, Gestion de l’hôtel
Dear Sunil, Thank you for your rating.
par un voyageur
Service lacking but nice hotel
Publié le 4 août 2024 sur HotelsVery nice hotel well located. Restaurant staff excellent really nice service dinner food okay. Breakfast really good.
Reception team well some of them don't seem to care about service. Rarely at reception you have to wait for them to come out of their little room. A few of them condescending and not interested in offering better.
Working up a few times by noisy workstaff at the back of the hotel.
Apart from that a nice hotel and as I say some stuff very very helpful especially in the restaurant
Commentaires de Gestion de l’hôtel
16 août 2024 par Reception, Gestion de l’hôtel
Dear Nancy,Firstly, I would like to thank you for your kind words & feedback for the staff in Coast Restaurant, I will be sure to pass on your thanks to the team.I would like to apologise that you felt the staff at reception were not providing our usual standard of service. We do of course, always appreciate feedback in all aspects so that we can better ourselves going forward.Kind Regards,Claremont Hotel
