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The Town House

4.0 star property
Family-friendly beachfront hotel with restaurant

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Photo gallery for The Town House

Luxury Apartment, 1 Bedroom | Private kitchen
Premium Apartment, 2 Bedrooms, Sea View | Private kitchen
Luxury Apartment, 1 Bedroom | Living area
Reception
Junior Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Kitchen
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪5 min walk‬
  • Gaiety Theatre
    ‪6 min walk‬
  • Isle of Man (IOM)
    ‪17 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

  • 49 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Living area

Premium Apartment, 2 Bedrooms, Sea View

  • 5 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Douglas

Beachside getaway.Steps from the hotel, you'll find Manx Museum and Douglas Beach. Tynwald and Gaiety Theatre are also within half a mile (1 km).

What's nearby

  • Douglas Beach - 1 min walk - 0.1 km
  • Manx Museum - 4 min walk - 0.4 km
  • Tynwald - 5 min walk - 0.4 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Tower of Refuge - 8 min walk - 0.7 km

Getting around

  • Douglas Ferry Station - 5 min walk
  • Isle of Man (IOM) - 17 min drive

Restaurants

  • ‪Albert Hotel - ‬5 min walk
  • ‪Jaks Bar & Steakhouse - ‬2 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Victoria Grill - ‬3 min walk
  • ‪Sam Webbs - ‬5 min walk

About this property

The Town House

Family-friendly beachfront hotel with restaurant
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Town House. The hotel can provide concierge services and a complimentary grocery shopping service.

This 4-star Douglas hotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Elevator
  • No smoking on site
  • Dining venue
The Town House offers 15 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish, Russian

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includes taxes & fees
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Property amenities

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 11.95 to 23.50 per person
  • A restaurant

Things to do

  • Gym
  • Playground
  • Racquetball/squash

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code

Pets

  • Pets and service animals are not allowed at The Town House

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas

The Town House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 52 reviews
Rating 8 - Good. 7 out of 52 reviews
Rating 6 - Okay. 1 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khizer

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carissa, Aurora

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in perfect location

Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023

10/10 Excellent

Ailia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023

8/10 Good

myra

Travelled with family
Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable apartment.

I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay - everything was perfect for us.

Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022

10/10 Excellent

Marie

Stayed 1 night in Jun 2022

8/10 Good

Ilidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Douglas, Isle of Man

This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

josephine

Stayed 2 nights in Sep 2019

10/10 Excellent

Ilidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

Lovely comfortable hotel, run.by very professional, courteous and competent people.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Stayed 2 nights in Sep 2019