Ratings based on 21 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 22, 2023
by A traveller
Don’t be fooled
Posted Jun. 15, 2023 on HomeAwayWhile convenient to downtown, we were disappointed to arrive to an unclean property. There were muddy tracks inside, dead bugs on the floor, and cobwebs on all the downstairs furniture, in addition to WiFi that did not work. I texted and called the owner contact as well as the management company, but did not get any responses.
Comment from Hotel Management
Sep. 6, 2023 by VrboOwner, Hotel Management
Hi Matt, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- We are sorry for the muddy shoe prints you encountered. Given the recent rainy weather, it is possible that anyone entering the property may have inadvertently caused this issue.
- Regarding the spider web on one of the chairs, we sincerely apologize for any inconvenience it caused during your stay. We strive to maintain a clean and comfortable environment, and we appreciate you bringing this to our attention.
- Ladybugs are quite common in the location. While we understand that their presence may not be preferable for some guests, it is a natural occurrence that can happen despite our best efforts.
- As soon as we were made aware of the issue with the Wifi, we promptly contacted our internet service provider. They addressed the problem, and the Wifi was repaired the following morning.
We appreciate you sharing your review with us.
by A traveller
No response from host when we needed to reschedule
Posted Mar. 23, 2023 on HomeAwayI emailed the contact given to us to try to reschedule our stay as a job had canceled and the did not respond and charged full price for the stay. I paid extra for the insurance in the event the trip fell through.
Comment from Hotel Management
Sep. 6, 2023 by VrboOwner, Hotel Management
Hi Sarah, thanks for taking the time to leave a review. We would like to clarify that we never received your request to reschedule your reservation. The homeowner and the guest contact did not receive your request either. Otherwise, we would have accommodated your request as much as possible.
Thanks again for sharing your feedback.
by A traveller
Family Gathering
Posted Feb. 23, 2023 on HomeAwayOnce a year we have our kids and grandkid meet in the winter in Dover, TN. Our oldest child lives there. It is a great opportunity to have all the cousins spend time together as they live far apart. This place serves our needs well.
by A traveller
Cumberland Cottage
Posted Dec. 6, 2021 on HomeAwayEnjoyed our stay here, absolutely perfect for our group of 5 hunters. Plenty of parking space for trucks and boat trailers etc. House was very clean and had everything we needed. Beds were super comfortable as well. We will be staying here again.
by A traveller
Fedback
Posted Oct. 26, 2021 on HomeAwayNeeds blinds on windows. Sheers are awkward.
by A traveller
Okay
Posted Oct. 19, 2021 on HomeAwayAs other reviews stated the room layouts were a bit weird. It’s not a great place if you have multiple groups wanting private rooms. Also, the pictures make it appear that the place is located away from other people, but this location was within a rental/condo/apartment complex area and had a fairly high amount of traffic in the area. Finally, what looked like a back yard was actually a cow pasture. The cows come literally right up to the back porch. The kids enjoyed it, but without walking or driving about a mile on the roads there was no direct river access without hopping the fence and walking through the pasture which really isn’t worth it because at that point you’ve basically walked to the Dover ramp/public river access area.
Comment from Hotel Management
Sep. 6, 2023 by VrboOwner, Hotel Management
Hi Jay, the right vacation home is everything, and we're disappointed if this wasn't the one for you. the homeowner would like to share the following:
- We use professional photography for the home, so the features you see on the listing are accurately advertised.
- We're sorry if you were caught off-guard by the neighborhood, we do include a map in the listing that shows the approximate location of the home so that guests can decide if it's right for them before booking.
- The cattle are fenced in and do not have access to common areas. They are part of the charm of the cottage and surrounding area!
Thanks for letting us know about your stay!
by A traveller
Perfect
Posted Aug. 3, 2021 on HomeAwaySuper easy and enjoyable process
by A traveller
Nice house
Posted May 11, 2021 on HomeAwayIt was a beautiful house with everything we needed! The only drawback were the floors were not clean. There was dust under the beds and our feet were black after walking barefoot. The towels and beds were very nice. The decor was lovely. The location was gorgeous.
by A traveller
Great place
Posted Mar. 21, 2021 on HomeAwayVery clean, cute house. I have not had a more accommodating vrbo, they had everything there we needed. It was truly a great stay and I would definitely book again.
