Ratings based on 775 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Huntersville
Posted Oct. 13, 2024
Excessive Over the Top Halloween decorations. Many in poor taste. Other than the excessive monsters, blood, bones, zombies, witches, ghosts, fortune tellers, haunted houses, headless horseman and much more….the property would be nice.
Comment from Hotel Management
Oct. 14, 2024 by General Manager, Hotel Management
Dear Matthew,Thank you for taking the time to share your review of your recent experience at our hotel. We are very sorry for not meeting your expectations and are disappointed in letting you down. We understand that the decorations may not have been to your taste and will take your comments into consideration for future events. Thank you for staying with us, and we hope to make your next visit better.Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 21, 2024 on Expedia
The pool is the only downside to this quiet place. The pool was dirty and grimy.
Comment from Hotel Management
Aug. 22, 2024 by General Manager, Hotel Management
Dear Alicia,Thank you for sharing a review of your recent getaway to The Garrison Hotel. We are delighted that you had an enjoyable and comfortable stay. We are sorry for your disappointment with the pool as we are working on addressing this. It was a pleasure to host you, and we hope you will come back soon for another relaxing stay.Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 21, 2024 on Hotels
Great to relax.
Comment from Hotel Management
Aug. 21, 2024 by General Manager, Hotel Management
Dear Hugo,Thank you so much for sharing your feedback on The Garrison Hotel. Nothing pleases us more than knowing that our guests had a comfortable and relaxing stay. Thank you once again, and we hope to welcome you back soon. Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 20, 2024 on Hotels
We enjoyed every minute! Everyone was very pleasant and so welcoming. Room was clean and roomy! Breakfast was awesome! We definitely will be back!
Comment from Hotel Management
Aug. 21, 2024 by General Manager, Hotel Management
Dear Dawnmarie,Thank you for staying with us and for the terrific review. We appreciate you taking the time to comment on your wonderful experience with our welcoming staff, well-maintained rooms, and most especially our complimentary breakfast. It is always a joy to hear our guests are excited about returning; we are looking forward to welcoming you back soon at The Garrison Hotel.Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 20, 2024 on Hotels
Nice service! Nice place to stay
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Dear Hugo,Thank you for the feedback. At The Garrison Hotel, we endeavor to provide every guest with an amazing experience, and we are delighted to hear that you loved our warm hospitality. Nothing pleases us more than knowing that our guests had a comfortable and relaxing stay. Thank you once again, and we hope to welcome you back soon.Sincerely,Tonia Mays,General Manager
by A traveller from Roseville
Posted Aug. 19, 2024 on Expedia
Very hard working staff. Aimed to please everyone. Perfect place to stay if you are visiting friends or family across the street at Silver Square Assisted Living.
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Dear Walter,Thank you for your fantastic review of The Garrison Hotel. We are glad that you appreciated our friendly staff and location. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your preferred hotel every time you visit the area. Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 19, 2024 on Hotels
Loved this hotel and kitchenette in the room.
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Dear Lauren,Thank you for taking a moment to share your feedback on your recent stay with us. We are happy to know that you loved our hotel and found the kitchenette useful. We want all our guests to feel at home and having breakfast in the comfort of your room seems a very convenient option. Thank you for allowing us to host your visit and we hope to welcome you back soon to The Garrison Hotel. Sincerely,Tonia Mays,General Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
Room was a decent size and very clean. Breakfast was simply but a nice bonus. Property was clean and easy access to highways
Comment from Hotel Management
Aug. 19, 2024 by General Manager, Hotel Management
Dear Amy,Thank you for taking the time to leave us a great review. We are happy to know that you thoroughly enjoyed your time while here and that your room and our breakfast met your expectations. With our location close to highway exit our hotel is a perfect choice for a quick getaway. Thank you for sharing your experience at The Garrison Hotel, and it would be our pleasure to have you as our guest again.Sincerely,Tonia Mays.General Manager
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by General Manager, Hotel Management
Dear Zach, We appreciate you taking the time to leave your positive rating regarding your recent visit to The Garrison Hotel. It is great to know you enjoyed your stay and we hope to welcome you again soon. Sincerely, Tonia Mays, General Manager
by A traveller
Posted Aug. 13, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by General Manager, Hotel Management
Dear Charles,Thank you for your rating of our hotel. We are pleased to know your overall stay was satisfactory. It will be our pleasure to host you again when you are back in the area. Sincerely,Tonia Mays,General Manager
