Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
First off, the staff at this quaint lodge were hands down amazing. Enrique and Christina took care of all our food and beverage needs and then some! Silvia, the manager, handled all our other needs quickly and made us feel special! The cleaning crew made sure our room was like new every day! Christophe and Sebastian checked in with us daily to make sure everything was going smoothly for us. Christophe even hooked us up with the airport pickup upon our departure and overnight stay in San Jose before leaving Costa Rica. The food stole the show at this location! Unique dishes were presented at each lunch and dinner that combined locally grown foods with a healthy I’d say European flair! Outstanding ~ well done chefs! Even the desserts were a surprise!
If I could change anything about the stay it would have been the pillows and having a regular coffee maker in the room! I’m super picky about my pillow tho!!! And the European espresso machines are just not my thing! So really these are minor complaints and a matter of one’s personal taste!
Lastly, the property itself is set up high to afford an amazing view of the ocean. Birds are a plenty with Toucans landing on the trees above the pool area. We also got to see the humpback whales on our snorkel tour. If you are looking for a unique, personal experience in a lush location with an ocean view, this is your spot!
Commentaires de Gestion de l’hôtel
24 août 2024 par Christophe, Gestion de l’hôtel
Hello and thank you for the nice comments. We will make sure to have a few regular coffee machines in case some other guests feel the same. Regarding the pillows, did you know you had different one in the closet? But we are glad you felt great here
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Stunning property and room. Attentive owners and staff. Amazing food. Really a perfect 6 days.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Christophe, Gestion de l’hôtel
Thank you so much for your kind comments.
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Fantastic Location, very friedly People.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par christophe, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Beautiful property, delicious dining, an amazing room. Great tours too.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Christophe, Gestion de l’hôtel
Thank you very much for your kind words.
par un voyageur
Luxury Perfected
Publié le 22 janv. 2024 sur HotelsWe had a phenomenal stay and I couldn't recommend this place more. Like everyone said, the food is incredible and some of (if not) the best food we've had in all of Costa Rica. Both the owners as well as the staff go over and beyond to make your stay as comfortable and memorable as possible. The villas are spacious, clean and luxurious. We went on two tours that were organised by the hotel, the snorkling one as well as one to Sirena national park - both of them incredible! Keep it up team Tranquilo :).
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Christophe, Gestion de l’hôtel
Thank you so very much for this awesome review. We are so glad you have enjoyed your stay with us.
par un voyageur
Super schönes und familiäres Hotel mit top Essen
Publié le 21 déc. 2023 sur HotelsChristophe und Sebastien sind super Gastgeber! Sie haben uns viele Tips gegeben, Aktivitäten organisiert und sie sind sehr herzlich und nett. Im Hotelpreis inbegriffen war auch Frühstück, Mittagessen und Abendessen. Und das Essen war extrem gut! Auch die Zimmer sind sehr schön und bequem. Und der Pool angenehm kühl. Cristina war meistens in der Küche am Mithelfen und war immer da. Sie war so unglaublich nett und hilfsbereit! Cristina konnte uns sehr viele Tips für unsere Aktivitäten und die Weiterreise geben (zusammen mit Sebastien).
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Christophe, Gestion de l’hôtel
Hallo Nicole und vielen Dank für die sehr nette Bewertung. Wir werden es mit unserer Crew teilen. Schöne Ferien.
par un voyageur
Publié le 20 avr. 2023 sur Expedia
Wonderful garden and pool, very good food, friendly staff.
However: Unfriendly e-mail messages from the owners (nb their e-mails often only found in spam). Even after arrival at the hotel further e-mails from the absent owners despite normal communication with the staff. The final bill was paid by credit card on departure. Daily reminders follow to pay this amount again with paypal.
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Christophe, Gestion de l’hôtel
Hello and thank you for your review. To ensure a proper stay and a stress-free arrival, we tried contacting you via Expedia and via emails and you never answered. Therefore, yes, we had to send multiple emails to know when and where you were arriving as our hotel is extremely remote. You told us you would be arriving after 2 pm when you finally reached out to us and appeared at 11.30 am.Regarding the owners not being present, I don't see why it would make you lower your rating as it is not our house you were visiting but a hotel and the owners are not part of the deal we offer. Regarding PayPal, the reminder was sent via PayPal because you decided at the last minute (again) to change your mind and pay via direct credit card. But we are glad you liked everything.
par un voyageur
Died and went to heaven here
Publié le 24 févr. 2023 sur HotelsI thought I’d died and gone to heaven. I was picked up by Christophe at the airstrip and he was so friendly and welcoming. On arrival Sebastien welcomed me and they are just gorgeous. My bags disappeared to my room without me noticing whilst they started feeding me. The service, the environment, the rooms and the food are just exquisite. Nothing is too much. I loved this place and would love to go back again as I was in my happy place. Highly recommend 😍
Commentaires de Gestion de l’hôtel
24 févr. 2023 par Christophe, Gestion de l’hôtel
Hehehehe, no you have not died but yes you were in paradise more than heaven. And we would be happy to have you back. Thank you for choosing us
par un voyageur
Publié le 26 janv. 2023 sur Expedia
Easily the most relaxing and beautiful place to stay in Drake. Christophe & Sebastian make sure you are completely looked after and the team are very attentive. The food is amazing. If you're looking for a relaxed remote get away, this is it! Wish I'd booked longer!
Commentaires de Gestion de l’hôtel
9 févr. 2023 par Christophe, Gestion de l’hôtel
Thank you, Thomas, for your kind comments
par un voyageur
Publié le 10 janv. 2023 sur Expedia
The property was beautiful. Out of the 6 places we stayed, this was our favorite! It was secluded and safe. The privacy of the rooms and front porches was amazing. The views, sunsets, and wildlife showed all Costa rica had to offer. The owners and staff were hands down the best part. You could tell how much they cared and loved what they do. The chef was the best!!! Make sure to visit Tranquilo when in Costa Rica.
Commentaires de Gestion de l’hôtel
10 janv. 2023 par Christophe, Gestion de l’hôtel
Hello Molly and thank you so much for your great comments that we will share with our dear crew.
