Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Peaceful Getaway
Publié le 2 oct. 2024 sur HomeAwayLovely stay! I spent the mornings walking around the property, looking at the frogs in the pond, and enjoying the calm while in the swing.
par un voyageur
Great Getaway
Publié le 2 août 2024 sur HomeAwayThe cabin was just as described and we enjoyed all the extra outdoor options the property had.
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We're thrilled to hear that the cabin met your expectations and that you enjoyed the outdoor options. We hope to welcome you back for another great stay in the future!
par un voyageur
Unique experience
Publié le 29 juin 2024 sur HomeAwayFun property to stay. Doesn’t disappoint for a unique place to stay.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. You were a delight to host. You are welcome back anytime, we hope to see you again soon!
par un voyageur
Relaxing
Publié le 5 juin 2024 sur HomeAwayThe Finch house was beautiful and rustic! I would definitely stay here again! There is a small creek that runs right behind the house, and the porch is nice to sit and relax. The swing under the house and hammock were a nice touch also. There were plenty of towels upon arrival, the beds were cozy. We didn’t want to leave!
Commentaires de Gestion de l’hôtel
5 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. You were a delight to host. You are welcome back anytime, we hope to see you again soon!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Our stay was very good! Internet was not consistent, but other than that it was great! Very clean, it had everything we needed. A real hill country experience!
par un voyageur
Small but fun with the grandkids
Publié le 15 mars 2024 sur HomeAwayGrandkids enjoyed the place
par un voyageur
A step above tent camping
Publié le 29 déc. 2023 sur HomeAwayThis treehouse is cute and the outdoor amenities are inviting. Upon arrival we noticed the beds were made but hastily, disheveled. There was a used bath towel hanging in the bathroom. Hair on the shower walls. It didnt seem the guest experience was important. A note was left stating “internet is tricky but try any combination below”. If you know it’s not reliable...and it’s not. fix it! We were not able to use smart tv at all. Husband missed the game he wanted to stream. At minimum add a digital antenna. Also, not the properties fault but the cell service is poor so you won’t be using your hot spot or looking for things to do in the area.
The most pressing issue is the heat! The unit is not sufficient for the space. Unit is placed high on the wall so all the heat rises to the tall ceiling. Pillows had to be placed in front of window by bed to keep draft out as best as possible. Consider having extra blankets. NO heat in bathroom!! A small amount of heat comes in if you leave door open so there is no privacy. The water does get hot quickly. The temp in shower cycles to extremes 90 secs hot, 15 secs frigid. We did not plan to use the fire pit outside but received an email during the stay that hit me as unprofessional. It stated that the igniter was out and that you would have to light manually (no problem) but added you probably won’t have a lighter “because they keep disappearing”. If you can’t fix the internet, smart tv issue at least don’t advertise it
Commentaires de Gestion de l’hôtel
5 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our treehouse. We sincerely apologize for any inconveniences you experienced during your visit, and we appreciate your detailed comments.
We're truly sorry to hear about the cleanliness issues you encountered. Providing a clean and welcoming environment is our top priority, and we regret that we fell short on this occasion. Rest assured, we will address these concerns with our cleaning team to ensure such oversights are not repeated.
Regarding the internet and TV issues, we understand the importance of reliable amenities, and we apologize for any frustration this may have caused. We'll investigate these matters promptly and work towards finding solutions to improve the overall guest experience.
Regarding the communication about the fire pit, we understand that the message could have been more tactful, and we apologize if it came across as unprofessional. We'll ensure our future communications are clearer and more guest-friendly.
Once again, we appreciate your feedback, as it helps us identify areas for improvement. If you decide to give us another chance, we'll strive to provide you with the exceptional experience you deserve.
par un voyageur
Very cute and cozy cottage!
Publié le 9 nov. 2023 sur HomeAwayPerfect for our family of 4! The kids (and adults!) enjoyed the little loft! Clean and well stocked - perfect for a weekend getaway!
Commentaires de Gestion de l’hôtel
21 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words. We hope you can come back another time soon!
Thank you,
HCPL
par un voyageur
Family Getaway
Publié le 28 juill. 2023 sur HomeAwayWe rented the Finch House for 2 nights to take our daughters to Perdenales Falls State Park. We really enjoyed our stay. House was very clean and neat.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words. We are so glad you enjoyed your stay and we hope you can come back soon.
Thank you,
HCPL
par un voyageur
Never again
Publié le 10 juill. 2023 sur HomeAwayWas told when issue could not be fixed to “evacuate property immediately “ since I would reach out to my credit card company . I have text message with that language.
