Note fondée sur 986 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The staff was great and the room was quite clean and
comfortable. Also the breakfast was great. My only complaint would be the out dated gym.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Very nice room with couch. Clean and updated.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Janet,We appreciate you taking the time to leave feedback regarding your most recent stay with us at Comfort Suites in Dry Ridge. We are thrilled to hear that you enjoyed your stay with us. We hope that you will come back and see us again in the future!Thank you,Tami BellFront Office ManagerComfort Suites Dry Ridge
par un voyageur de San Diego
Publié le 1 oct. 2024 sur Expedia
Rooms are large and comfortable. Free breakfast every morning, not the best breakfast you ever had, but definitely does the job of filling you up, and starting your day.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Gary,Thank you for choosing Comfort Suites in Dry Ridge for your most recent stay! We are thrilled to hear that we met your expectations with the hotel amenities. We hope that you will come back and see us again soon!Thank you,Tami BellFront Office ManagerComfort Suites Dry Ridge
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The attention and service
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Ruth,Thank you so much for choosing Comfort Suites in Dry Ridge for your most recent stay! We appreciate you taking the time to leave feedback regarding your stay and hope that you will come back and see us again soon!Thank you,Tami BellFront Office ManagerComfort Suites Dry Ridge
par un voyageur
Publié le 1 oct. 2024 sur Expedia
There was a power outrage beyond the hotel's control. The only staff member that were apologetic was the 2nd shift front desk. Paige had to check-in a bus by herself, let everyone in their rooms, etc. She kept a very positive attitude throughout her shift. I felt management let her down.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The only thing that we didn't like was the inability to close the curtains fully. The heavy drapes on the side would not close over the transparent second curtain. Consequently a street light outside shone directly into the room and my husband could not lay on his side facing the window.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Alvina,Thank you so much for choosing Comfort Suites in Dry Ridge for your most recent stay! My sincere apologies regarding the frustration with the curtains in your room. The black out curtains are located behind the sheer curtains. We hope that if you are in the area again you will come back and see us. Thank you,Tami BellFront Office ManagerComfort Suites Dry Ridge
par un voyageur
Publié le 30 sept. 2024 sur Expedia
When we first got there, they had no power except for just lights in the room. Elevators did not work and they put us on the third floor. Two of us are in our 70s one in mid 60s got no help with luggage. The stairwell to the third floor had no lights. We had to walk up in the dark.The pool was not heated and the water was cold so we couldn’t use the pool that was one of the reasons we chose that hotel. The breakfast was pretty good.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Tommie,Thank you for choosing Comfort Suites for your most recent stay! We apologize for the inconvenience that you encountered during your stay due to the power outage. We hope that you will come back and see us again if you find yourself back in Dry Ridge.Thank you,Tami BellFront Office ManagerComfort Suites Dry Ridge
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The power went out during our stay and the elevators stopped working. We were in a handicap room on the 3rd floor. We had to take the stairs for 3 days. My mom asked for assistance with our luggage for when we were checking out and were told to call the front desk. The phones weren't working. I took some luggage down and asked for help from the same front desk lady and she acted like she was unaware and that they could send someone to help if needed but since I was already doing it....🙄 I was annoyed with the whole situation. I went back up to the 3rd floor and started getting my mom's luggage and a man came up to help, thank goodness. But the front desk had acted like it was an inconvenience. For the elevators to be out for 3 days of our 4 day stay....with a handicap room on the 3rd floor is absolutely ridiculous.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Area Manager, Gestion de l’hôtel
Dear Valued Guest, We apologize for the issues you experienced during your stay with us. We apologize for the issues you experienced with the elevators during your stay with us. We hope that you will come back and see us again so that we may improve upon your next experience.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tami Bell, Gestion de l’hôtel
Dear Juan,Thank you so much for choosing Comfort Suites in Dry Ridge for your most recent stay! We appreciate you taking the time to leave us feedback regarding your stay and that you will come back and see us again in the future!Thank you,Tami BellFront Office Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
