Note fondée sur 427 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Merci pour l'excellent service.
Commentaires de Gestion de l’hôtel
19 août 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 16 mai 2024 sur Expedia
Tout le personnel est agréable et sympathique. Très bon hôtel
Commentaires de Gestion de l’hôtel
23 mai 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Séjour de 5 nuits
Publié le 2 mai 2024 sur HotelsHôtel bien placé à Deira. Petit déjeuner très bien. Calme et reposant. Un merci particulier à « Noura » pour son aide et explication.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for giving us positive ratings on Expedia and we are glad to know that you have enjoyed your stay.We appreciate your positive feedback towards Noura our colleague from the Front Desk. This positive comment will be shared with her and her department. Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 25 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mai 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 17 mars 2024 sur Expedia
Awesome hotel ! The staff is very nice and sweet. The food was very good. The hotel and the room are BEAUTIFUL!
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Très belle vue sur Burj Khalifa et ses building
En revanche un peu excentré forcément…
Très bon service dans l’hôtel
De larges choix pour le petit déjeuner !
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Mauvaise expérience
Publié le 4 juin 2023 sur HotelsLe service et l'accueil nont pas été à la hauteur de mes attentes et de mon expérience à Dubai. C'est plus un 4 étoiles qu'un 5 étoiles. J'ai déjà fait plusieurs hôtels à Dubai et celui-ci est dans le dernier classement. Je ne reviendrai plus.
Commentaires de Gestion de l’hôtel
13 juin 2023 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Ms. Nella,Greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your recent visit in our hotel.However, we are concerned about the low ratings you have given us on your Hotels.com, and we would like to ask if you could provide us with more information, for us to improve our services.We apologize for the less-than-positive experience you have encountered during your visit and hopefully, despite the inconvenience you would still consider us on your next visit and allow us to serve you better.Once again, thank you and we look forward to your response.Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Publié le 14 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2023 par Ayman Ashor General Manager Al Bandar Rotana & Al, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for giving us positive ratings on Expedia and we are glad to know that you have enjoyed your stay.This positive comment will be shared with them and their department. We aim to provide our guests, with only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
par un voyageur
Très propre et service au top !
Publié le 22 août 2020 sur HotelsCommentaires de Gestion de l’hôtel
27 août 2020 par Mr. Ayman Ashor, Gestion de l’hôtel
Dear Valued Guest,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
I trust that you had a pleasant trip back home.
Thank you indeed for staying with us during your visit in Dubai and for recommending us on Expedia with perfect rating.
We are delighted that you had a truly wonderful and enjoyable stay with us and appreciate the modern facilities, cleanliness, guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek.
It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Housekeeping & Guest Services team. We are grateful for your remarkable comments.
We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
