Note fondée sur 675 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024 sur Expedia
Breakfast is a little expensive in relation to the options available: no cook making fresh omelettes, lack of juices on offer (except for watermelon)
Commentaires de Gestion de l’hôtel
23 mai 2024 par Oscar, Gestion de l’hôtel
Dear Valued Guest,Greetings from al Khoory Atrium Hotel!Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely delighted to have met your expectations during your stay. Your feedback will help us continually improve the facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future.Yours truly,Al Khoory Atrium Hotel
par un voyageur
Publié le 16 mai 2024 sur Expedia
Personnel de chambre très sympathique 👍👍👍
Commentaires de Gestion de l’hôtel
17 mai 2024 par Oscar, Gestion de l’hôtel
Dear Valued Guest,Greetings from al Khoory Atrium Hotel!Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely delighted to have met your expectations during your stay. Your feedback will help us continually improve the facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future.Yours truly,Al Khoory Atrium Hotel
par un voyageur
Publié le 11 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Adnan, Gestion de l’hôtel
Dear Thibaut,Thank you for sharing your review. We are thrilled to hear that you had a memorable experience during your recent stay at Al Khoory Atrium Hotel, Al Barsha.Our dedicated team is committed to providing exceptional service to all our guests. Your feedback is greatly appreciated .We look forward to welcoming you back on your next visit, and please do not hesitate to reach out to us if you have any requests or questions.Thank you once again for choosing Al Khoory Atrium Hotel.Best regards,Al Khoory Atrium Hotel Team
par un voyageur
Publié le 13 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Adnan, Gestion de l’hôtel
Dear Vincent ,Thank you for sharing your review. We are thrilled to hear that you had a memorable experience during your recent stay at Al Khoory Atrium Hotel, Al Barsha.Our dedicated team is committed to providing exceptional service to all our guests. Your feedback is greatly appreciated .We look forward to welcoming you back on your next visit, and please do not hesitate to reach out to us if you have any requests or questions.Thank you once again for choosing Al Khoory Atrium Hotel.Best regards,Al Khoory Atrium Hotel Team
par un voyageur
Publié le 8 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Mohamed Mehraz Front Office Manager, Gestion de l’hôtel
Dear Value Guest Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us.Your kind words about our team members are truly appreciated. We strive to create memorable experiences for our guests, and it is always rewarding to know that we have succeeded in doing so.Our team works diligently to ensure that every guest receives exceptional service, and we are delighted to know that we exceeded your expectations. We will definitely share your feedback with our staff, as it serves as a great motivation to continue delivering outstanding service.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Al Khoory Atrium Hotel, Al Barsha and we truly appreciate your recommendation.Best regards,Mohamed Mehraz Front Office Manager
par un voyageur
Publié le 24 nov. 2022 sur Expedia
Hotel agreable, parfait pour moi, reservation simple, efficace et rapide via Expedia
Merci
Commentaires de Gestion de l’hôtel
27 nov. 2022 par Al Khoory Atrium Hotel Team, Gestion de l’hôtel
Dear Karim, We sincerely thank you for having chosen Al Khoory Atrium Hotel, Al Barsha for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your positive feedback. Team is inspired and motivated by your review to achieve more. Meanwhile, we are at your full disposal should you have any requirements from our side for future stays. Looking forward to welcoming you again in the very near future.Best regards,Al Khoory Atrium Hotel Team
par un voyageur
Publié le 21 oct. 2022 sur Expedia
Tout etait top vraiment. Juste il faut penser a bien nettoyer les sols
Commentaires de Gestion de l’hôtel
23 oct. 2022 par Al Khoory Atrium Hotel Team, Gestion de l’hôtel
Dear Safina, We sincerely thank you for having chosen Al Khoory Atrium Hotel, Al Barsha for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback. We will share your comments with the concerned department for further enhancement of the services. Meanwhile, we are at your full disposal should you have any requirements from our side for future stays. Looking forward to welcoming you again in the very near future. Best regards, Al Khoory Atrium Hotel Team
par un voyageur de Argenteuil
Publié le 30 août 2022 sur Expedia
Total déception. La chambre n’était pas entretenue (poussières, miroir sales..) Gros problème lors de l’arrivée une caution de 350 AED m’a été demandé !!! Je n’ai jamais reçu le remboursement complet. Personnel d’accueil peu disponible. Le quartier est mal situé rien à faire autour de l’hôtel et zone en travaux
Commentaires de Gestion de l’hôtel
30 août 2022 par Al Khoory Atrium Hotel Team, Gestion de l’hôtel
Dear Camille , We sincerely thank you for having chosen Al Khoory Atrium Hotel, Al Barsha for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your detailed feedback. Please accept our sincere apologizes for the inconveniences occurred in regards of cleanliness, we will work on the points you have highlighted with the concerned department for further corrective actions. Regarding the deposit , it was 200 AED , which was refunded to the card and 150 AED was charged for 10 nights of the stay for tourism dirham fees - mandatory fees in Dubai. Please accept our sincere apologies if it was not clarified to you by our team member. Meanwhile, we are at your full disposal should you have any requirements from our side for future stays. Looking forward to welcoming you again in the very near future. Best regards, Al Khoory Atrium Hotel Team
par un voyageur
Publié le 3 août 2022 sur Hotels
Séjour très décevant parsonne ne parle français personnel très arrogant aucun sens du service plus jamais je ne remettrai dans cette hotel!!????
Commentaires de Gestion de l’hôtel
7 août 2022 par Al Khoory Atrium Hotel Team, Gestion de l’hôtel
Dear Pascal ,
Thank you for your taking the time to complete our online survey following your stay at Al Khoory Atrium Hotel, Al Barsha.
We regret to learn about your disappointment with the hotel experience and would like to extend our sincerest apologies for the inconvenience caused.
We always strive to provide the best in guest service to meet the satisfaction of our valued guests such as yourself. Unfortunately we failed to live up to your expectations on this occasion. Nevertheless, rest assured that we have addressed your concerns with the respective departments and corrective measures will be taken accordingly to enhance our facilities and services .
Meanwhile, we are at your full disposal should you have any requirements from our side.
Best regards,
Al Khoory Atrium Hotel Team
par un voyageur
Publié le 2 juill. 2022 sur Expedia
Hôtel bien situé avec divers commerces et restaurants accessibles à pieds. Centre commercial et métro pas loin. l'hôtel est propre, le personnel répond à toute demande. Seule point négatif, l'humidité dans la chambre et l'absence de machine à laver pour nettoyer son linge car très cher à l'extérieur. Je recommande tout de même cet hôtel.
Commentaires de Gestion de l’hôtel
2 juill. 2022 par Al Khoory Atrium Hotel Team, Gestion de l’hôtel
Dear Linda,
We sincerely thank you for having chosen Al Khoory Atrium Hotel, Al Barsha for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback, Meanwhile, we are at your full disposal should you have any requirements from our side for future stays. Looking forward to welcoming you again in the very near future.
Best regards,
Al Khoory Atrium Hotel Team
