Note fondée sur 1 087 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Halima, Thank you for rating us on Expedia. We truly hope to welcome you to Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Vert good
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Sébastien, Thank you for your feedback and kind words. We look forward to welcoming you back in the near future. Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear David, Thank you for rating us on Expedia. We truly hope to welcome you to Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur de ANNEMASSE
Publié le 20 août 2024 sur Expedia
This place is exceptional: From the comfort of the hotel, to the service and friendliness of the staff, to the aquarium and the water park, not to mention all the restaurants, including 2 buffets of perfect quality... it is simply exceptional.
We highly recommend a holiday at the Atlantis which, although far from the centre of Dubai, doesn't prevent you from having a great programme of visits and activities.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Bertrand Jack, Thank you for your wonderful review! We’re delighted to hear that you found everything exceptional, from the comfort and service to the aquarium, water park, and dining options. We appreciate your recommendation and are glad to know that the location didn’t detract from your experience. We look forward to welcoming you back for another fantastic stay. Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mourad, Whilst it was a pleasure to have you as our guest at Atlantis, The Palm, we are sorry to hear that you were not completely satisfied with your experience. Please do share any feedback necessary in order for us to assist if any concerns. We hope to hear from you soon. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 13 août 2024 sur Expedia
Hôtel merveilleux, piscine plage parfait
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Experience Team , Gestion de l’hôtel
Dear BORIS, It was a pleasure to have you as our guest here at Atlantis, The Palm and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis, The Palm. Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Top , point négatif Clim trop forte et pas de personnel parlant français à l’accueil
Commentaires de Gestion de l’hôtel
1 août 2024 par Atlantis the Palm Guest relations , Gestion de l’hôtel
Dear Remy, Thank you for your feedback regarding your recent stay at Atlantis, The Palm. We're pleased to hear you enjoyed your time with us. We apologize for any discomfort caused by the air conditioning and for the language barrier at the reception. We are actively working to address these issues to enhance our guest experience. We appreciate your comments and look forward to the opportunity to welcome you back.Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Superbe prestation. Check-in personnalisé
Publié le 28 juill. 2024 sur HotelsSuperbe prestation. Check-in personnalisé. Parc aquatique génial
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Pascal, We are thrilled to hear you enjoyed our great service, personalized check-in, and the awesome water park. We look forward to welcoming you back in the near future. Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Omar, Thank you for giving us a 5-star review online. We sincerely appreciate the time that you had taken to leave a good rating and we truly hope to welcome you back at Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Houda, Thank you for giving us a 5-star review online. We sincerely appreciate the time that you had taken to leave a good rating and we truly hope to welcome you back at Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
