Note fondée sur 936 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
80 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Havre de paix

Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Jacques Le Roux - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and we would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
4 sur 5
par un voyageur

Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Jacques Le Roux - General Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your incredibly positive feedback. We are overjoyed that you had such a wonderful experience during your stay with us. Your kind words are truly appreciated and serve as great motivation for our team.We are dedicated to providing exceptional service and creating memorable experiences for our guests, and it is always rewarding to know when we have succeeded. Your feedback reinforces our commitment to excellence and inspires us to continue striving for perfection.We look forward to welcoming you back in the future.Warm regards,Bab Al Shams Desert Resort Management
5 sur 5
par un voyageur

Publié le 18 avr. 2024 sur Expedia
Le calme
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Jacques Le Roux - General Manager, Gestion de l’hôtel
Dear Bruno,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed the serene ambience of our resort during your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
4 sur 5
par un voyageur

Publié le 30 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Gilles Sohier - General Manager, Gestion de l’hôtel
Dear Hélène,We appreciate your positive feedback about your recent experience at Bab Al Shams Desert Resort. We do take pride in catering to our guests' needs the best way we can. Thank you and we look forward to welcoming you back in the not-too-distant future.Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 févr. 2022 sur Hotels
5 sur 5
par un voyageur

Sérénité de Bab Al shams !

Publié le 12 févr. 2022 sur Hotels
Vaste resort au calme À environ 50 minutes en taxi du centre de Dubaï .Une oasis au calme après la frénésie de la ville.très bel endroit pour 1 ou 2 nuits .Gentillesse du personnel qualité du service des petits déjeuners de très très bon niveau, Qualité des produits et choix incroyable! Les chambres sont spacieuses et dans le style local. Je conseille vivement une étape dans votre séjour
Commentaires de Gestion de l’hôtel
17 févr. 2022 par Ziad Sleiman - Hotel Manager, Gestion de l’hôtel
Dear Florent, Thank you for providing us with a perfect rating and sharing your excellent experience. We are pleased to read that we have surpassed your expectations in all aspects. We greatly appreciate your kind recommendation of Bab Al Shams Desert Resort to other travelers. Looking forward to welcoming you again in the very near future. Kind regards, Ziad Sleiman Hotel Manager
5 sur 5
par un voyageur

Publié le 25 janv. 2022 sur Hotels
Bel hôtel mais piscine froide, personnel à la réception pas souriant, et chambre très mal insonorisée. Sinon très bel endroit et dépaysant.
Commentaires de Gestion de l’hôtel
26 janv. 2022 par Ziad Sleiman - Hotel Manager, Gestion de l’hôtel
Dear Eric, Thank you for giving us a perfect rating further to your recent stay at Bab Al Shams despite of some minor issues which you have highlighted. We deeply regret to read that there were certain areas where we fell short of your expectations. We have made detailed notes of your many useful comments and will definitely consider them for improvement. More importantly, we will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests. Thank you once again for your feedback and I hope you will give us another opportunity to welcome you again in the very near future so that we may show you that we stand behind our commitment to grand hospitality. Kind regards, Ziad Sleiman Hotel Manager
5 sur 5
par un voyageur

Publié le 1 janv. 2022 sur Expedia
Établissement magnifique personnel au soins sejour exceptionnel
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Ziad Sleiman - Hotel Manager, Gestion de l’hôtel
Dear Sihame, Thank you for your perfect rating further to your recent stay. We are always pleased to receive feedback such as yours. My team and I are thrilled to read that you enjoyed your time with us. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. We look forward to welcoming you back to Bab Al Shams and retain you as its fan. Kind regards, Ziad Sleiman Hotel Manager
5 sur 5
par un voyageur

Publié le 10 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
26 déc. 2021 par Ziad Sleiman - Hotel Manager, Gestion de l’hôtel
Dear Lupi, Thank you very much for providing us a perfect rating which is so important for us. We are glad that you enjoyed your stay with us and hope to have another opportunity of welcoming you again to Bab Al Shams. Kind regards, Ziad Sleiman Hotel Manager
5 sur 5
par un voyageur

Check-in debordé

Publié le 5 déc. 2021 sur Hotels
Malgré une heure d'attente pour le check in notre séjour a été parfait en tous points
Commentaires de Gestion de l’hôtel
26 déc. 2021 par Ziad Sleiman - Hotel Manager, Gestion de l’hôtel
Dear André, Despite of the delay at check-in, we are pleased to read feedback such as yours. We are happy to receive your perfect rating and know that your stay had been excellent all throughout. My team and I look forward to your next visit which we hope will be soon. Kind regards, Ziad Sleiman Hotel Manager