Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Very nice hotel, well located. The breakfast us good but expensive.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Warm regards, Ligia Brasoveanu General Manager, Gestion de l’hôtel
Dear Claudia,Thank you so much for choosing to stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences and for sharing your feedback with us. We're delighted that you had a wonderful experience during your recent visit.It's fantastic to know that you found our hotel to be very nice and well-located. Providing our guests with a comfortable and convenient stay is always our top priority, and we're thrilled that we could meet your expectations in this regard.We're also pleased that you enjoyed your dining experience at Majdolin Restaurant. However, we understand your concern regarding the pricing, and rest assured that we constantly review our pricing to ensure that it reflects the value and quality we aim to deliver to our guests.Your feedback is invaluable to us as it helps us continually improve and enhance our offerings. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Kind Regards, Ligia Brasoveanu General Manager, Gestion de l’hôtel
Dear Michel,Thank you so much for taking the time to leave us a perfect review! We're thrilled you had a fantastic stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. Your satisfaction means the world to us, and we hope to welcome you back for another incredible experience soon!
par un voyageur
Publié le 21 mars 2023 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
22 mars 2023 par Hotel Management, Gestion de l’hôtel
Dear Kabongo,Thank you for rating us. We are glad to know that you had in general enjoyable stay. We look forward to welcoming you back to the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.Kind regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 22 janv. 2023 sur Expedia
Ma chambre, située au 13e étage, etait très confortable et avait une superbe vue. Néanmoins elle était un cran en dessous de celle que j'avais réservée (chambre de 70 m2 aves balcon) et payée via Expedia, laquelle n'était pas disponible (odeur de peinture d'après la réception). A titre de compensation, l'hôtel m'a offert un déjeuner et un "late check out". Sinon, la nourriture servie au restaurant est, d'après moi, d'une qualité plutôt moyenne.
Commentaires de Gestion de l’hôtel
7 févr. 2023 par Hotel Management, Gestion de l’hôtel
Dear Gerald,Thank you for taking the time to share your experience at our hotel.Whilst we are glad to know that in general your stay with us was enjoyable one, we regret to know that we fell short of your expectation in some areas of the hotel. Trust all your comments have been shared with the concerned department head for future development references. We do hope that you stay with us again as a chance for us to redeem ourselves and recreate a memorable experience here at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.Kind regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 août 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Tauqeer,Thank you for rating your recent experience with us! We're delighted your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences was wonderful.Your positive feedback is incredibly motivating for our team, and we're thrilled to know that we could make your visit enjoyable. If there's anything specific you loved about your stay or for any comments/suggestions, please do not hesitate to share it with us. We hope to have the pleasure of welcoming you back for another great experience!Warm regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
The pillows were extremely uncomfortable
Commentaires de Gestion de l’hôtel
14 août 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Zina,Thank you for your perfect score! We’re thrilled you enjoyed your stay overall at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We apologize that the pillows were not up to your expectations. Your comfort is our top priority, and we appreciate you bringing this to our attention. Please rest assured that we will look into this to ensure a better experience for all our guests in the future.We hope to have the pleasure of welcoming you back and we look forward to providing you with a more comfortable and more enjoyable stay.Warm regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
I loved it ! And will definitely revisite it if I come back to UAE
Commentaires de Gestion de l’hôtel
12 août 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Ranine,Thank you for taking the time to rate your stay at the DoubleTree by Hilton Sharjah Waterfront Hotel & Residences. We are thrilled you enjoyed your stay with us!Your satisfaction is our top priority, and your positive feedback motivates our team to continue providing exceptional service. We can’t wait to welcome you again and provide another exceptional experience! Warm regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
9 août 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Saud,Thank you so much for your glowing feedback! We are thrilled you had such a wonderful experience at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.Your feedback means the world to us, and we would love to hear more about what made your stay special. If there's anything specific you enjoyed -- whether it was our waterfront views, the service, or something else, we would be delighted if you could share those details at info_dtsharjah@hilton.com. Your insights help us continue to create memorable experiences for all our guests.We look forward to welcoming you back soon!Warm regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Wir hatten einen sehr angenehmen Aufenthalt in Sharjah. Das Hotel ist sehr sauber, das Personal größtenteils aufmerksam (leider haben Bestellungen auf's Zimmer fast immer viel zu lange gedauert, manchmal wurden die falschen Sachen auf's Zimmer gebracht; aber trotzdem waren fast alle immer sehr freundlich), die Aussicht ist wunderschön, das Essen (In-Room-Dining) sehr lecker und das Frühstück ehrlich gesagt besser als in einigen 5-Sterne-Hotels. Einzig die Kissen waren für mich persönlich eine Katastrophe.. Weiche Daunenkissen und keine Alternative.. Normalerweise gibt es in allen Hotels, in denen ich war, mindestens 2 verschiedene Kissensorten: ein weiches und ein festeres. Ich habe nicht eine einzige Nacht gut geschlafen. Mein Kopf ist jedes Mal eingesunken und ich bin nachts mehrmals wach geworden, weil mein Nacken und meine Schulter geschmerzt haben. Nichtsdestotrotz soll das der Allgemeinbewertung keinen Abbruch tun. Ich nehme mir beim nächsten Mal einfach ein eigenes Kissen mit, denn dies wird mit Sicherheit nicht mein letzter Aufenthalt sein. Ich kann dieses Hotel guten Gewissens weiterempfehlen und bedanke mich für alle die freundlichen, hilfsbereiten und immer lächelnden Mitarbeiter, sei es in der Lobby, beim Frühstück, Reinigungskräfte oder draußen beim Eingang/Valet.
Ich bin begeistert! Wir kommen wieder <3
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Salam,Thank you for sharing your feedback about your recent stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences.We are delighted you had a very pleasant stay overall and enjoyed our clean facilities, beautiful waterfront views, and dining options. Your kind words about our friendly and helpful team are truly appreciated, and we will certainly pass on your compliments to everyone.We apologize for the inconveniences you experienced, both with the delay and order inaccuracy from our room service, as well as our pillow selection causing you discomfort. We will address these issues to ensure a more seamless experience for your future stay and our future guests.It is heartening that you plan to stay with us again despite these issues. Again, thank you for your feedback. We look forward to welcoming you back and providing you with the outstanding hospitality we are known for. Warm regards,Ligia BrasoveanuGeneral Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Super nettes Personal, alles in allem sehr empfehlenswert!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ligia Brasoveanu, General Manager, Gestion de l’hôtel
Dear Amirah,Thank you for your delightful review! We’re thrilled that you enjoyed your stay at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences and that our team made a positive impact on your experience. Your recommendation means a lot to us, and we’re heartened that we could make your visit special.We look forward to welcoming you back for another memorable stay!Warm regards,Ligia BrasoveanuGeneral Manager
