Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 janv. 2024 sur Expedia
par un voyageur
Publié le 20 oct. 2023 sur Hotels
par un voyageur
Publié le 3 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2022 par Khaled Kurdi, Gestion de l’hôtel
Dear Valentin,
We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Khaled Kurdi
Assistant Front Office Manager
par un voyageur
Publié le 23 avr. 2021 sur Expedia
Huiles de bateaux sur le bord de la plage
Commentaires de Gestion de l’hôtel
23 avr. 2021 par Reservations, Gestion de l’hôtel
Thank you, for the feedback, unfortunately this is out of control of the hotel as this happens due to low tides, the hotel is however always cleaning the beach and we try our best to make it best for our guests use.
par un voyageur
un séjpur très sgréqble
Publié le 1 avr. 2021 sur HotelsNous avons passé un petit séjour très agréabl. Le personnel était très gentil et accomodant. Belle piscine, belle plage, bon petit déjeuner.
Commentaires de Gestion de l’hôtel
1 avr. 2021 par Reservations, Gestion de l’hôtel
Thank you, for choosing Fairmont Ajman, we look forward to welcome you back at the hotel.
par un voyageur de Paris
Publié le 24 janv. 2020 sur Expedia
Propreté irréprochable. Tres belle chambre spacieuse vue sur la piscine et mer.
Point negatif : trés excentré de Dubai
Manque d'animation.
Commentaires de Gestion de l’hôtel
26 janv. 2020 par Kind regards, Fairmont Ajman Team, Gestion de l’hôtel
Chere Pearl,
En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hotel et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous sommes également ravis de lire que vous avez apprecié le confort de la chambre que nous vous avons réservée et vous remercions pour en avoir souligné la beauté car nos chambres sont dessinées de façon à garantir d'inoubliables séjours au sein de notre hotel. Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.
par un voyageur de Montreal
Publié le 10 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2019 par Fairmont Ajman Team, Gestion de l’hôtel
Thank you for the high rating. We are glad to know you enjoyed your overall experience. We look forward to welcoming you back soon.
par un voyageur
des vacances reposantes
Publié le 12 nov. 2018 sur HotelsLes plus :
- très bel hôtel confortable (très jolie chambre avec une bonne literie et une vue magnifique sur la mer, transats avec matelas + serviette à la piscine et à la plage)
-personnel serviable
- bon rapport qualité-prix
Les moins:
- à environ 1h du centre de Dubaï (mais les taxis sont à un prix abordable et il y a une petite navette gratuite 1x par jour)
- restauration relativement chère
par Paul
It is a nice hotel, but it is slowly degrading...
Publié le 7 nov. 2017 sur HotelsThis was our fourth stay at the Fairmont. Although the hotel is a superb property, it has declined each time we have gone back (the first time we went was in April 2016). They have reduced the number of dishes they offer - especially for Indian and Asian cuisine, and replaced them with more dumb down and tasteless European cuisine.
The original staff (team) that the hotel started out with has all but gone. The people that have replaced them have little training, are not as friendly, and are more geared to just getting the job done. They also favor Russian tourists (some 80% to 90% of guests), so much so that Fairmont has resorted to hiring staff that is Russian speaking, but does not articulate English so well.
Many of the services we had grown to love at the hotel, like an attentive chef, reception staff you could actually talk to before arriving at the hotel, fish night at Spectrum (the main hotel restaurant), have all vanished. Before arriving at the hotel, we called to ask for the same room in which we stayed last times this was not possible - although it had been possible before.
In terms of dishes in the restaurant, you had better like chicken, because there is no other type of meat. I remember when they were serving lamb, and beef and fish as well, but that is now over.
Overall, the hotel is gearing towards optimizing costs at the price of sacrificing quality of service, and this is sad to see.
Commentaires de Gestion de l’hôtel
15 nov. 2017
Dear Paul ,
Thank you for being loyal to Fairmont Ajman and for caring to share your feedback with us. Please be assured all your comments have been communicated to our teams. We are internally going thought a strong drilling and detailing from both service and culinary perspective to change this trend. It can be challenging to accommodate everyone’s requests with the high occupancy and guest mix, but we have already implemented new initiatives that will change the guest experience.
Once again thank you very much for bringing to our attention your remarks and feedback. It is only through feedback such yours that we are able to improve.
I trust that we would have another chance to welcome you back in the near future.
Thanks & Regards
Carlos Vallacanas
F&B Director
Recommandé
pour Tout le mondepar un voyageur de geneva
Reposant et nouveau
Publié le 29 déc. 2016 sur ExpediaFriendly staff and very helpful,
Nice beach and quite location
The breakfast could be better
Rooms nice but needed an upgrade to get sea view
Commentaires de Gestion de l’hôtel
2 janv. 2017 par Fairmont Ajman Team, Gestion de l’hôtel
Dear Giovanni15,
Thank you very much for choosing to stay at Fairmont Ajman and for sharing your feedback regarding your recent stay. We are pleased to hear that the staff was friendly and helpful as it is our main purpose to make each guest feel welcomed. We are also happy to know that you were satisfied with the beach and the location of our hotel. Your feedback regarding the breakfast is valuable to us and it will be shared internally for further review.
We look forward to welcoming you back soon.
Kind regards,
Fairmont Ajman Team
