Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Moquettes pas propre du tout. Mes draps ont fait 5 jours sans être changés, j’ai du me fâcher pour qu’on me les changes.
Je pense que les images et la Pub ne reflètent pas une réalité totale des lieux.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay with us. Please accept my sincere apologies for any inconvenience caused during your stay. We appreciate your feedback as it is only through guest feedback that we are able to improve on the services we provide. Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
par un voyageur
Noisy ans no apologies
Publié le 27 juill. 2024 sur HotelsI could not sleep properly in this hotel. It was Very noisy. I asked tu change my Room, theyaccepted but it was similar.
The building is not maintained Properly for an hotel.
The custains are poor quality. Impossible to sleep in thé morning
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you very much for taking the time to review our Gevora HotelI have read with concern your feedback for your stay and would like to apologize for any inconvenience and that we were unable to meet your expectations.Please rest assured that we take all our guest comments seriously, therefore I have shared your comments with our Management Team in order to assess and address the areas where we fell short to improve our general guest experience in the future.Thank you very much for highlighting your concernsWith best regards,Hotel Management
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Les membres du personnel très sympathiques et accueillants.
Tu sors de l’hôtel un taxi t’attends ! Burj Khalifa et Mall a 5 mn de voiture
Franchement c’est top
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank you for your review and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management
par un voyageur
8/10
Publié le 24 juin 2024 sur HotelsJe suis satisfait de l’établissement, l’hôtel bien placé la vue, Burj Khalifa problème ascenseur, trop de l’attente À part ça beau restaurant, la vue magnifique
Commentaires de Gestion de l’hôtel
26 juin 2024 par Reservations Department, Gestion de l’hôtel
Dear Valued Guest,Thank you for your valuable feedback and Hope to Welcome you again in near future.Thank you.Reservations Department
par un voyageur
8/10
Publié le 20 juin 2024 sur HotelsJe suis satisfait de l’établissement, l’hôtel bien placé la vue, Burj Khalifa problème ascenseur, trop de l’attente À part ça beau restaurant, la vue magnifique
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank you for your review and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank for your high ranking with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your high scoreWith best regards,Hotel Management
par un voyageur
Limited service and quality
Publié le 4 juin 2024 sur HotelsThe Hotel is well situated close to the metro station. Check in was a bit slow and strangely enough we were asked to read and agreed to a piece of paper that says. No cooking and no shisha in the the room. Fair enough as European we usually dont cook in bedroom and dont smoke shisha.
The suite is quite large. There is a kitchen (but can't cook). There is no crookery or cutlery. A large fridge and freezer. Tea facility.
The bathroom is well set but a few of the floor tiles are broken. Bathroom towels are quite small and overused.
The bedroom is tiny compared to the rest of the suite. Good bed and linen. Intersetingly enough, the safe deposit is not fixed in the cupboard nor on the wall. Any one could walk-out with it.
Tv channels are limited.
Room-service is available, but you must pay on the spot. The waiter will bring you the food on a trolley and will drop everything on the coffee table and go with the trolley. Asked him why. He said that there are busy and not enough trolleys. You get what you order. No bread, no water, no condiment.
Breakfast is served on mezzanine or 12th floor. Good selection and variety. service is limited.
One of the biggest challenges is the elevators. One morning it took us 25 mns from the time we pressed the button on the 32nd floor to the ground floor. the lifts stop on every floor taking guests and staff. a real nightmare.
Valet parking boys are doing a fantastic job under great pressure. Overall an average hotel. Will not stay again.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay with us. Please accept my sincere apologies for any inconvenience caused during your stay. We appreciate your feedback as it is only through guest feedback that we are able to improve on the services we provide. Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
par un voyageur
Publié le 2 mai 2024 sur Expedia
À notre service
Commentaires de Gestion de l’hôtel
7 mai 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank for your high ranking with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your high scoreWith best regards,Hotel Management
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank you for your review and we hope to see you again very soon in our hotel. Much appreciated and thank you for your feedbackWith best regards,Hotel Management
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Management, Gestion de l’hôtel
We just want to thank for your high ranking with us and we hope to see you again very soon in our hotel. Much appreciated and thank you for your high scoreWith best regards,Hotel Management
