Note fondée sur 654 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel pour une courte halte
Publié le 5 août 2024 sur HotelsArrivée tardive dans la nuit. Pas de service bagagew. Réception pas assez climatisée. Il faisait tres lourd. Chambre propre et bonne literie. Petit déjeuner de qualité moyenne. Hôtel très proche de l aéroport et situé en centre ville pour le shopping et le change des devises. Hôtel uniquement pour un transit.
Commentaires de Gestion de l’hôtel
11 août 2024 par HGI Al Muraqabat Team, Gestion de l’hôtel
Dear Mr.Rachida,Thank you for taking the time to share your feedback. We apologize for the inconveniences you experienced during your stay, particularly regarding the late-night arrival, luggage service, and the temperature at the reception. We understand how important these aspects are for a comfortable stay, especially after a long journey.We're pleased to hear that you found the room clean and the bedding comfortable, as well as appreciated our convenient location near the airport and city center. Your comments about the breakfast quality are noted, and we'll work on improving it to better meet our guests' expectations.We value your feedback and hope to have the opportunity to welcome you again, perhaps under different circumstances, where we can provide a more seamless and enjoyable experience.kind regards HGI-Almuraqbaat Team
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par HGI Al Muraqabat Team, Gestion de l’hôtel
Dear Tamba,Thank you for taking the time and effort to complete our electronic guest questionnaire, following your recent stay at the Hilton Garden Inn Dubai Al Muraqabat.We are well pleased to note that you found our overall service and facilities to your satisfaction considering your loyalty to Hilton brand and your gratification with the service rendered by our staff as this is what we strive to achieve at all times.We do look forward to welcoming you back to Hilton Garden Inn Dubai Al Muraqabat, in the near future as we intend to make your next stay more incredible.kind regards Hotel Team
par un voyageur
Publié le 2 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2023 par HGI Al Muraqabat Team, Gestion de l’hôtel
Dear Larissa,Thank you for taking time to complete our on-line guest questionnaire. From your ratings I understand we were unable to meet up on your expectations as a Hilton hotel in regards to the level of service and personal attendance. We are sorry to have not lived up to your expectations and I use this platform to apologize for the shortcoming in our service deliveries.As our valued guest, your feedback is really valuable. After all it is only through guest feedback that we are able to improve on the services we provide. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength as a Hilton Garden Inn.kind regards HGI-Almuraqabat Team
par un voyageur
Publié le 30 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2023 par Hotel Team, Gestion de l’hôtel
Dear Marouane,Thank you for taking the time and effort to post a personal review here at Hotels.com following your recent stay at the Hilton Garden Inn Al Muraqabat.We are delighted to note that you found our overall service and facilities to your satisfaction, as this is what we strive to achieve at all times.We do look forward to welcoming you back to the Hilton Garden Inn Al Muraqabat, in the not-too-distant future.Sincerely yours,
par un voyageur
Publié le 16 févr. 2023 sur Expedia
Trop loin du centre de ville mais près de l’aéroport
Hôtel correct
Lit confo et installation correct. Pas de prise USB
C’est un hôtel pour un coût sejour
Commentaires de Gestion de l’hôtel
19 févr. 2023 par HGI-Almuraqabat Team, Gestion de l’hôtel
Dear Annick,Thank you for taking the time to share your thoughts about your recent stay with us on. We appreciate taking time to share your feedback as it is only through guest feedback that we are able to improve on the services we provide.kind regards Hotel TeamHGI-Almuraqabat
par un voyageur
Publié le 26 juin 2022 sur Expedia
Mauvaise expérience, employés non accueillant. Personne ne parlait le français. Aucune navette disponible pour les familles. Nous avons demandé de l'aide pour avoir un taxi, le personnel nous a répondu il faut aller dehors pour appeler un taxi.
Commentaires de Gestion de l’hôtel
6 juill. 2022 par HGI Team, Gestion de l’hôtel
Dear Guest,
From your ratings I understand we were unable to meet up on your expectations as a Hilton hotel in regards to the level of service and personal attendance.
Rest assured that we have taken your comments seriously and will be use as basis of our improvement.
We hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength as a Hilton Garden Inn.
Best Regards,
HGI Al Muraqabat team.
par un voyageur
Publié le 11 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2022 par Hotel Team, Hilton Garden Inn Al Muraqabat, Gestion de l’hôtel
Dear Heluidio, We are glad to learn that you found our hotel an excellent place to stay. Thank you very much for writing review about your recent stay with us and we look forward to welcome you at our hotel very soon. Best Regards, Hilton Garden Inn Al Muraqabat - Deira
par un voyageur
Publié le 8 nov. 2021 sur Hotels
Hôtel moderne, bien équipé, placer à environ 15 minutes à pied du métro.
Très bien
Commentaires de Gestion de l’hôtel
8 nov. 2021 par Hotel Team, Hilton Garden Inn Al Muraqabat, Gestion de l’hôtel
Dear Julien, Thank you for rating us 10 out of 10. We are thrilled that you loved your experience; our staff will definitely be happy. We put customer experience and satisfaction as our priority, and your high rating reaffirms the hard work we put in every day. So thanks once again and we look forward to seeing you soon. Regards, Hilton Garden Inn Al Muraqabat - Deira
par un voyageur
Publié le 18 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2021 par Hotel Team, Hilton Garden Inn Al Muraqabat, Gestion de l’hôtel
Dear Wleme,
Thank you for taking a moment to share your experience. I am happy to hear you found the service and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
par un voyageur
Publié le 1 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2020 par pb, Gestion de l’hôtel
Dear Guest, We are glad to learn that you found our hotel an excellent place to stay. Thank you very much for writing review about your recent stay with us and we look forward to welcome you at our hotel very soon. Best Regards Pawan Bhusal, Front Office Supervisor.
