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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
4-star spa hotel near Dubai Festival City Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Minibar, in-room safe, desk, blackout drapes
Point of interest
Point of interest
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Dubai Festival City Mall
    ‪13 min walk‬
  • Dubai Creek
    ‪19 min walk‬
  • Dubai Mall
    ‪10 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Premium Room, 1 King Bed, Kitchen | View from room

Premium Room, 1 King Bed, Kitchen

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds, Terrace

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds (Waterfront View)

  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

City center stay.Your stay at this Dubai Festival City hotel places you within 2 miles (3 km) of Dubai Festival City Mall and Dubai Creek. Also within 9 miles (15 km) are Dubai Frame and Dubai World Trade Centre.

What's nearby

  • Dubai Festival City Mall - 13 min walk - 1.1 km
  • Dubai Creek - 19 min walk - 1.6 km
  • Dubai World Trade Centre - 9 min drive - 10.5 km
  • Dubai Mall - 10 min drive - 11.8 km
  • Burj Khalifa - 11 min drive - 12.1 km

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Ikea Restaurant - ‬4 min walk
  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Godiva - ‬13 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Ikea Café - ‬3 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

4-star spa hotel near Dubai Festival City Mall, connected to a shopping center
Holiday Inn & Suites Dubai Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. A children's pool, a 24-hour fitness center, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 496 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Dubai Festival City by IHG offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (100 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 458 reviews
Rating 8 - Good. 104 out of 458 reviews
Rating 6 - Okay. 13 out of 458 reviews
Rating 4 - Poor. 14 out of 458 reviews
Rating 2 - Terrible. 10 out of 458 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Razvan

Stayed 4 nights in Dec 2024

10/10 Excellent

Tania

4/10 Poor

Tania

4/10 Poor

Tania

4/10 Poor

Tania

Stayed 4 nights in Nov 2024

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, room comfort
The stay was ok
Stayed 1 night in Dec 2024

6/10 Okay

Tania

Stayed 2 nights in Nov 2024

8/10 Good

Tania

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hisham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ramesh

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

8/10 Good

Claudia

Stayed 2 nights in Oct 2024

8/10 Good

Bassam

Stayed 1 night in Oct 2024

10/10 Excellent

Ali, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RICARDO JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Festival City Dubai - 18-20 OCT 2024
Nice relaxing and comfortable room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Stayed 1 night in Oct 2024

8/10 Good

Eric

Stayed 3 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much!
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamad, Sudbury

Stayed 6 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze and enjoyed the stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta a 10 minutos en auto del aeropuerto. Nuestra estadia fue muy agradable, la habitacion muy limpia, la cama muy comoda. El hotel deja botellas de agua todos los dias lo cual es muy apreciado. Tomamos la habitacion con desayuno y estuvo muy bueno y variado. El hotel se encuentra junto a un mall que cuenta con gran variedad de tiendas.
Stayed 3 nights in Sep 2024

6/10 Okay

Rajendra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024