Note fondée sur 863 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
91 % des clients le recommandent
4,9 Propreté de la chambre
4,7 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Alyaa, Gestion de l’hôtel
Dear Amar,Warm Greetings from Jumeirah Burj Al Arab!Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards, Alyaa Al Bishr,Assistant Leading quality ManagerJumeirah Burj Al Arab
3 sur 5
par un voyageur de St Etienne des Gres

Publié le 8 janv. 2024 sur Expedia
Si vous êtes influenceur c’est l’endroit. Si vous avez de l’argent réellement, non.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Alyaa, Gestion de l’hôtel
Dear Donald,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab
5 sur 5
par un voyageur

Publié le 24 oct. 2023 sur Expedia
EXCEPTIONNEL!
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Alyaa Al Bishr, Gestion de l’hôtel
Dear Julie,Warm Greetings from Iconic Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our (colleagues/name), exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Leading QualityBurj Al Arab
5 sur 5
par un voyageur

Publié le 12 sept. 2023 sur Hotels
Magnifique. Que des suites dont la plus petite fait 170 m2 sur 2 etages. Dommage que Salt, l’infinity pool soit réservée aux plus de 12 mai ns
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Alyaa Al Bishr, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards,
5 sur 5
par un voyageur

Publié le 18 août 2023 sur Expedia
Le Burj Al Arab est un hôtel fantastique avec des piscines réellement superbes. Les suites sont fantastiques. A tester au moins une fois si on peut.
Commentaires de Gestion de l’hôtel
24 août 2023 par Maryam Al Fardan, Gestion de l’hôtel
Dear Laurent, Warm greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. We are delighted to read that your overall stay with us was enjoyable.Thank you, once again, for choosing to stay at Burj Al Arab. My colleagues and I look forward to welcoming you back again in the future.With kind regards,Maryam AlFardanLeading Quality
5 sur 5
par un voyageur

Publié le 5 juin 2023 sur Expedia
C juste magnifique...... Vraiment 7 étoiles
Commentaires de Gestion de l’hôtel
14 juin 2023 par Alyaa Al Bishr, Leading quality, Burj Al Arab, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards, Alyaa Al Bishr, Leading quality, Burj Al Arab
5 sur 5
par un voyageur

Publié le 21 févr. 2023 sur Expedia
Les chambres sont très sympas. J ai pas aimé que les restaurants ferments très tôt surtout le bar
Commentaires de Gestion de l’hôtel
24 févr. 2023 par Alyaa Al Bishr, Gestion de l’hôtel
Warm greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to complete our online guest survey following your stay with us.We are delighted to read that your overall stay with us was enjoyable. it is truly wonderful to read positive feedback. I look forward to sharing your feedback with them alongside the whole team, as I am sure it will further encourage them fulfill our mission to deliver service beyond expectations.Kindly rest assured the we take the improvement suggestions very seriously. While I do sincerely apologize for the inconvenience caused, your comments will certainly motivate us to find solutions in a timely manner to improve our services.Dear Sara, thank you once again for sharing your constructive comments with us and for choosing to stay at Burj Al Arab. My colleagues and I look forward to welcoming you back again in the future.
5 sur 5
par un voyageur

Mémorable

Publié le 10 août 2022 sur Hotels
Accueil chaleureux, mise à disposition de la chambre avant 15h Tout le monde est aux petits soins pour apporter un super service La piscine de l’hôtel au design hyper moderne est magnifique et reposante
Commentaires de Gestion de l’hôtel
16 août 2022 par Alyaa, Gestion de l’hôtel
Thank you Alyaa Al Bishr
5 sur 5
par un voyageur

Une expérience à renouveler

Publié le 10 mars 2022 sur Hotels
Lieu magnifique, chambre superbe, personnel aux petits soins, que demander de plus
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Alyaa, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards, Alyaa Al Bishr, Leading quality, Burj Al Arab
5 sur 5
par un voyageur

Publié le 18 févr. 2022 sur Expedia
Tout est extraordinaire
Commentaires de Gestion de l’hôtel
11 juill. 2023 par ALyaa, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards, Alyaa Al Bishr, Leading quality, Burj Al Arab