Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Management team, Hotel Management
Dear Hagjin,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
by A traveller from Ascot
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Management team, Hotel Management
Dear Simom,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A traveller
Posted Aug. 19, 2024 on Expedia
One of dubai best hotels especially the royal club part
Comment from Hotel Management
Aug. 19, 2024 by Management team, Hotel Management
Dear Jaques,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
by A traveller from Vancouver
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Management team, Hotel Management
Dear Chanh,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A traveller from Nicosia
Posted Aug. 18, 2024 on Expedia
The closest hotel to the airport, a perfect place to stay overnight when your connection is via DXB
Comment from Hotel Management
Aug. 19, 2024 by Management team, Hotel Management
Dear Aleksey,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Management team, Hotel Management
Dear Ryota,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A traveller
Great staff
Posted Aug. 17, 2024 on HotelsFabulous staff and great hotel.
Comment from Hotel Management
Aug. 19, 2024 by Management team, Hotel Management
Dear Guest,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A traveller
Wouldn’t stay here again .
Posted Aug. 17, 2024 on HotelsNot a good start . We were given the worst room in the hotel awful . Fortunately Kim guest manager resolved it giving us another room . Service at breakfast is very slow
Good choice of food .
Comment from Hotel Management
Aug. 19, 2024 by Management team, Hotel Management
Dear Geoff,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the room and breakfast service. Rest assured, we are taking immediate action to address these concerns and ensure they are resolved promptly. Your feedback is invaluable as we strive to improve our services and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your satisfaction. Sincerely,
by A traveller
Posted Aug. 15, 2024 on Expedia
Very good service
Comment from Hotel Management
Aug. 16, 2024 by Management team, Hotel Management
Dear Sovita,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 16, 2024 by Management team, Hotel Management
Dear Tina,Thank you for sharing your feedback with us.We are disappointed to hear your stay with us wasn't up to your expectations and we will do our best to improve our offerings and guarantee our valued guests' satisfaction.We hope to welcome you again and serve you better.Kind regards,
