Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par Director of Operations, Gestion de l’hôtel
Dear Younes, Thank you so much for taking the time to share your review online and for scoring us so high.We look forward to welcoming you back soon, Kind Regards, Alix LoyerDirector of Operations
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Dear SanaaThank you so much for taking the time to share your feedback following your recent stay in our hotel. I am happy to read that you enjoyed your stay and thank you for scoring us 5 out of 5Looking forward to welcoming you back again soon!Kind Regards, Alix LOYERFront Office Manager
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Sabrina, Thank you very much for posting your review online following your recent stay with us. It is a pleasure to read you had such a great time and we look forward to having the opportunity to welcome you back soon Warm RegardsAlix LOYERFront Office Manager
par un voyageur
Publié le 19 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Front Office Manager, Gestion de l’hôtel
Dear Nader, Thank you so much for taking the time to share your feedback following your recent stay in our hotel. I am truly sorry to read that it seems your last visit was such a disappointment. Please do not hesitate to reach out with further details so that those can be addressed and we can improve our services and facilities for all our guests in the future. I do hope that despite the above we will have the opportunity to welcome you back soon, Kind Regards, Alix LOYERFront Office Manager
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Hôtel parfait
Employés à l’écoute et très serviable.
Vraiment très très serviable surtout à la piscine extérieure.
Tout comme les hommes/femmes de chambres
À l’accueil parfait à l’écoute même quand on est étranger et qu’on a des difficultés de compréhension
Je recommande fortement
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Front Office Manager, Gestion de l’hôtel
Cher Fabien, Nous vous remercions pour vos commentaires suite à votre séjour à Mövenpick Jumeirah Beach.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleursCordialement, Alix LOYERFront Office Manager
par un voyageur
Publié le 13 juin 2023 sur Expedia
Le personnel est au petit soin
La chambre impeccable
Le petit dej varie
Commentaires de Gestion de l’hôtel
15 juin 2023 par Front Office Manager, Gestion de l’hôtel
Dear Sabrina, Thank you so much for your kind words and for taking the time to share your feedback following your recent stay with us. I do hope that we will have the opportunity to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager
par un voyageur
Publié le 13 mars 2023 sur Expedia
l emplacement excelent
les chambres trop bien
Commentaires de Gestion de l’hôtel
15 mars 2023 par Movenpick Hotel Jumeirah Beach, Gestion de l’hôtel
Dear Christine,Thank you for leaving us such a wonderful review. We are thrilled to know that you enjoyed your stay at the Movenpick Hotel Jumeirah Beach.Your feedback means a lot to us and lets us know we’re on the right track! and we hope your next visit will be as pleasant as the previous one.Warm regards,Michael GoetzGeneral Manager
par un voyageur
Publié le 31 déc. 2022 sur Expedia
Tout est parfait : accueil, localisation, repas, etc …
Juste le standing et la déco des salles de bain à upgrader
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Front Office Manager, Gestion de l’hôtel
Dear Laurent, Please allow me to reply in EnglishThank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read you had such a comfortable stay and that you enjoyed your stay with us. I do hope we will have the chance to welcome you back soon for another stay Kind Regards, Alix LoyerFront Office Manager
par un voyageur
Publié le 16 juin 2022 sur Expedia
: Emplacement, propreté, équipement
- : Bruit (construction d'un building en face), et poussière, prostitution devant l hotel (pas top pour les vacances en famille avec les enfants)
Commentaires de Gestion de l’hôtel
18 juin 2022 par General Manager, Gestion de l’hôtel
Dear Laurent,
Please allow me to reply in English.
Thank you for taking the time to review us following your recent stay.
I am delighted to know that you enjoyed the location of our hotel. And thank you for recognizing the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe.
I am also sorry to hear that you were disturbed by noise from the neighboring site. As you may have also noticed, Dubai is a very dynamic and fast growing city. The high levels of investment make it a premium holiday location as the local government is working hard to create a world class destination that meets the needs and desires of a wide spectrum of visitors. Unfortunately, this is something beyond our control or supervision. I am sorry to hear that this had an impact on your stay.
I am also concerned with your feedback about suspicious ladies in front of the hotel. I will personally share your feedback with our security team for follow up.
We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to see the improvements made in our area.
Sincerely,
Amery Burleigh
General Manager
par un voyageur
Bien
Publié le 24 mai 2022 sur HotelsLe séjour était parfait la ville impeccable juste il y a des travaux en face de l’hôtel le bruit toute la journée toute la nuit C’était vraiment désagréable
Commentaires de Gestion de l’hôtel
18 juin 2022 par General Manager, Gestion de l’hôtel
Dear Esma,
Please allow me to reply in English.
Thank you for taking the time to review us following your recent stay.
I am delighted to read that you had a great stay with us.
I am also sorry to hear that you were disturbed by noise from the neighboring site. As you may have also noticed, Dubai is a very dynamic and fast growing city. The high levels of investment make it a premium holiday location as the local government is working hard to create a world class destination that meets the needs and desires of a wide spectrum of visitors. Unfortunately, this is something beyond our control or supervision. I am sorry to hear that this had an impact on your stay.
We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel to see the improvements made in our area.
Sincerely,
Amery Burleigh
General Manager
