Note fondée sur 390 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Hebergement pas propre .
Manque bouilloire micro-ondes lave-linge verres couverts...
Le soir l hotel se transforme en hotel de passe.
Horrible.
par un voyageur
Publié le 24 avr. 2024 sur Hotels
par un voyageur
Publié le 8 mars 2020 sur Expedia
Very nice staff and well located. It is easy to access and near by many supermarkets. It is also close to the metro station. We spent a week there my daughter and I and we are fully satisfied.
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Nelson, Gestion de l’hôtel
Dear Guest,
Warm greetings
Thank you for writing such a wonderful review about us on this platform.
I'm elated to know that you had the best stay experience with us.
Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence.
We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality.
With warm regards,
Pear Executive Hotel Apartments
par un voyageur
Not well maintained hotel
Publié le 9 févr. 2020 sur HotelsThis hotel needs maintenance
The room is basic, kitchen appliances are old
The bathroom is dark and tiles look cheap.
The window handle was broken
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Nelson, Gestion de l’hôtel
Dear Guest,
Thank you for rating our services with regard to your stay at The Hotel.
With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.
We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services.
With Kind regards,
Pear Executive Hotel Apartments
par un voyageur
Abdelfetah the bell capitain helpful
Publié le 10 nov. 2018 sur HotelsHôtel proche de l'aéroport avec cuisine équipée et minibar.
Très pratique.
Personnel très serviable et spécialement Abdelfetah the Bell capitain qui nous a bien aidé avec l'accommodation des lits des enfants un 10/10.
A refaire.
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Nelson, Gestion de l’hôtel
Dear Guest,
Warm greetings
Thank you for writing such a wonderful review about us on this platform.
I'm elated to know that you had the best stay experience with us.
Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence.
We look forward to welcoming you back to the Hotel and assure you of our finest of service and hospitality.
With warm regards,
Pear Executive Hotel Apartments
par un voyageur
Publié le 7 févr. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Valued Guest,
Thank you for your high rating we are looking forward to welcome you back at the nearest future.
Kind Regards,
Mena Botros
Duty Manager
Recommandé
pour Tout le mondepar un voyageur
Publié le 8 août 2016 sur Expedia
Pour : tres bien
Contre : tres bien
tres bien , bien situé , pour les enfant bien, propre, chambre tres propres , pesonnel souriant ,
Commentaires de Gestion de l’hôtel
9 août 2016 par Mena Botros, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to write us a review following your recent stay.
We are really delighted to know that you have enjoyed your overall stay with us.
We look forward to welcome you back at the nearest future.
Kind Regards,
Mena Botros
Duty Manager
par un voyageur
Hotel horrible à éviter.
Publié le 14 mars 2016 sur HotelsPas de papier toilette dans la chambre le premier jour.
Room service mal informé.
Eau chaude de la douche qui n'a fonctionné qu'un seul jour sur 5.
Cafard dans la chambre.
Electricité de la chambre laisse à désirer.
Commentaires de Gestion de l’hôtel
21 mai 2016 par Ephraim, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback.
We do apologize for any lack of service you might have experienced during your recent stay we are taking your comments on our consideration and will be shared with the team.
We wish to have the chance of welcoming you back once again.
Kind Regards,
Mena Botros
Duty Manager
par un voyageur
Hyper central pour visiter NYC
Publié le 11 mars 2016 sur HotelsSéjour de 6 nuits en plein "centre" de NYC et HOTEL très pratique pour rayonner. Chambre double 2 lits, un peu petite mais bien tenue.
par un voyageur
Les photos ne reflètent pas la réalité
Publié le 28 févr. 2016 sur HotelsC est plus un 2-3 étoiles. Les photos sur le site sont très belles mais en vrai c'est un hotel vraiment basique vieux et pas du tout un 3-4 étoiles. Petit déjeuner correct. On est resté qu une nuit à Dubaï je ne serai de toute façon pas restée plus longtemps dans cet hotel
Commentaires de Gestion de l’hôtel
7 mai 2016 par Ephraim, Gestion de l’hôtel
Dear Guest,
I would like to thank to for taking the time to share your experience following your recent stay with us.
We do apologize for any lack of service you might have experienced and if we came short of your expectations, however we are in the process of renovating the Hotel rooms which will be completed soon.
Your comments are valued and important to us and it will be discussed with the concerned manager.
We look forward to welcoming you once again and will strive to turn your experience around.
Kind Regards,
Mena Botros
Duty Manager
