Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
L
Propreté
Commentaires de Gestion de l’hôtel
23 août 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Ms. Habiba, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur de Riorges
Publié le 22 août 2024 sur Expedia
Hôtel propre, chambre spacieuse, personnel à l'écoute. Très bien placé, belle piscine.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Jeremy, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Nul !!!
Publié le 13 août 2024 sur HotelsFranchement le petit déjeuner pas digne Dubaï ,hôtel piscine des annnes 1990 ,apart la chambre face au Burj le reste vraiment pas top
Commentaires de Gestion de l’hôtel
16 août 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Valued Guest, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We very much regret to hear about the service hiccups you experienced during your stay that caused you discomfort and dissatisfaction. Please rest assured that your feedback has been shared with the respective Division Heads to review and tackle. It is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Ms. Zamani, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 13 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juin 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Naim, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur de Naccache
Publié le 6 mai 2024 sur Expedia
personnel tres sympa
Commentaires de Gestion de l’hôtel
8 mai 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa !
Accès rapide en taxi mais pas à pied
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur de Paris
Publié le 12 avr. 2024 sur Expedia
We enjoyed so much our stay at Shangri-La.
The staff is really kind and professional and they our stay really pleasant.
The standard is not at the height of other Shangri-Las around the world and the hotel needs a major refurbished and renovation. It’s getting old and worn out.
Other than that, great location, great staff and the gym is also extremely on point
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Roberto, Many thanks for taking your valuable time to post your review on Expedia.We are delighted to learn that you were satisfied with our facilities and services and truly enjoyed your stay with us. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you.Your feedback regarding the aging aspects of our property is genuinely appreciated. Rest assured, we take your observations seriously and are actively working on enhancing various aspects of our hotel, including refurbishments and updates to ensure a more comfortable and enjoyable experience for our guests.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 30 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 avr. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Alexandre, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear BERI, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
