Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2021 par Hakan Ozel, Gestion de l’hôtel
Dear Guest,
Many thanks for staying at Shangri-La Hotel, Dubai and sharing your excellent remarks on Expedia.
It is great to see that you had a perfect stay with us. Our aim is to continuously provide the highest and uncompromising services to our guests straight from our hearts. It was our pleasure to take care of you.
We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future
With best regards,
Hakan Ozel
General Manager
par un voyageur de Paris
Publié le 5 janv. 2020 sur Expedia
Efficient and friendly staff and clean hotel with all necessary equipment
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Hakan Ozel, Gestion de l’hôtel
Dear KhurshidAthar,
Thank you for taking your precious time to write a review on Expedia following your patronage at Shangri-La Hotel, Dubai.
We are delighted to learn you found our hospitality and services efficient and friendly, and hotel spotless. We aim to delight and provide all our guests with the highest standards of service and experience and it was our pleasure to take care of you.
We thank you for your positive feedback and look forward to your next visit at Shangri-La Hotel, Dubai.
With best regards,
Hakan Ozel
General Manager
par un voyageur
VERY GOOD LOCATION METRO NEAR BY
Publié le 26 sept. 2016 sur HotelsFor a luxury 5 star hotel in DUBAI WHICH HAS SOME OF THE BEST HOTELS IN THE WORLD I would expect much better.
NOTHING TO DO WITH THE ORIGINAL CHAIN as you expected of a luxury hotel
as a frequent visitor there are other places for similar prices with much higher standards or service and quality.
I didn't find Shangrila to be living up to it's name . This one in Dubai is NOT A 5 star international rating hotel.
The hotel is going through renovations right now, didn't really matter THE FRUSTRATING PART ....
1 ) room, although a great size it was not deamed as luxury as their other hotels around the world.
definitely needs a refurb and new décor, , carpet, SOFAS need to be completely replaced,
A) poor bathroom , single sink ,has not a separate shower just an old bathtub
B) Very bad smell from the the pipes
C) smell of cigarette smoke. ( WE ASKED FOR A NON SMOKING ROOM)
2 ) indoor pool is not ALLOWED to every gest (SENSELESS ) HA HA HA NEVER SEEN IN OTHERS HOTELS !!!!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Ali, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 7 août 2024 sur Hotels
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Commentaires de Gestion de l’hôtel
8 août 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Nigel, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 18 juill. 2024 sur Expedia
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Ms. Mariam, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur de Sacramento
Publié le 5 juin 2024 sur Expedia
Very good place to in Dubai, I’ll come back on my next trip
Commentaires de Gestion de l’hôtel
7 juin 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Lue, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Mr. Etsuro, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Carsten, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Hakan Ozel, Gestion de l’hôtel
Dear Warren, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
