Sofitel Dubai The Palm Resort & Spa, Dubai: Room, Prices & Reviews

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5-star beachfront resort near Aquaventure

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Where to?

Dates

May 2025

June 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)

7 restaurants, breakfast, lunch, dinner served; international cuisine

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
‪3 min drive‬
Marina Beach
‪18 min drive‬
Burj Al Arab
‪21 min drive‬
Dubai (DXB-Dubai Intl.)
‪39 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room

44 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Sleeps 6
1 King Bed

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Sea view
135 sq m
Sleeps 5
1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Resort view
135 sq m
Sleeps 5
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Sea view
60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Sleeps 8
3 Double Beds

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

44 sq m
Sleeps 3
2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

Sea view
44 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

Sea view
85 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

Sea view
75 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

Sea view
125 sq m
Sleeps 5
2 King Beds

Suite, 3 Bedrooms, Terrace (The Palm)

Sleeps 9
1 King Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

Resort view
76 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Sleeps 8
2 Double Beds

Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Sleeps 8
3 Double Beds

About the area

Dubai

On the beach.With a stay at this Palm Jumeirah resort, you'll be within half a mile (1 km) of Palm Islands and 2 miles (3 km) of Aquaventure. Also, Lost Chambers Aquarium is within 2 miles (3 km) and The Pointe is within 6 miles (10 km).

View more Resorts in Dubai

What's nearby

Aquaventure - 3 min drive - 1.7 km
Marina Beach - 18 min drive - 12.4 km
Souk Madinat Jumeirah - 20 min drive - 14.0 km
Wild Wadi Water Park - 20 min drive - 14.9 km
Burj Al Arab - 21 min drive - 15.3 km

Getting around

Atlantis Aquaventure Waterpark Station - 4 min drive
Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

‪Cloud 22 - ‬8 min walk
‪Nobu By The Beach - ‬8 min walk
‪ستاربكس - ‬17 min walk
‪Wavehouse - ‬7 min drive
‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

5-star beachfront resort near Aquaventure

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

546 guestrooms or units

7 dining venues

2 bars by the pool

6 bars or lounges

13153 sq ft of conference space

1222 sq m of conference space

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference center

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Library

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Bar on the beach

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Similar properties

On private beach
Pool
Spa
Kids pool

CA $340 total

includes taxes & fees

Jun 1 - Jun 2

Property amenities

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Trampoline
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Free shopping center shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
2 poolside bars
6 bars/lounges
7 restaurants
A beach bar
Couples/private dining
Snack bar/deli

Things to do

5 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Library
Outdoor tennis court
Playground
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Entertainment

40-inch flat-screen TV with satellite channels
iPod dock

Bedroom

Egyptian cotton sheets
Pillow menu

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (December 31) Gala Dinner per adult: AED 2200
New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (roundtrip)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Craig Steven

Travelled with family, Travelled with family and small children

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel for babies and children

Stayed 7 nights in Jan 2025

10/10 Excellent

stephen

Travelled with family

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 6 nights in Feb 2025

10/10 Excellent

Sydney

Feb 7, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

martin

Travelled with partner

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy.

Stayed 7 nights in Jan 2025

10/10 Excellent

Aqsa

Feb 5, 2025

Stayed 3 nights in Dec 2024

8/10 Good

Vanessa

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff in the Manana breakfast buffet dining space were amazing, huge praise for them. Staff at front desk could learn a few things from them.

Stayed 6 nights in Jan 2025

10/10 Excellent

Mohamed Jamel

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner

Feb 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice hotel. Very clean and tidy. The service was excellent. The staff were friendly and couldn't do enough for you. I used uber for the first time which was excellent to go where you wanted to visit locally to the malls waterfalls etc.

Stayed 7 nights in Jan 2025

2/10 Terrible

Daniel

Travelled with partner

Jan 31, 2025

Disliked: Staff & service, amenities, property conditions & facilities

I almost never leave a review for anything unless it was that incredible or that bad that I feel compelled to do so. Unfortunately, our stay at Sofitel fell into the latter category. Upon check-in, promptly escorted to what I would imagine is the dingiest, least impressive Family Apartment room that the hotel has. Located on the first floor facing the street, it looked like a room that had not been updated or had minor repairs made to it in a decade. We proceeded to upgrade the room (a our cost) to a Junior suite which was only marginally better in decor and upkeep, however, the view was an improvement relative to the room we were coming from. We were not notified of our VIP Platinum benefits at check in, and once we realized what those benefits were, the hotel was unwilling to apply them to the restaurant bill we’d already paid for. The front desk staff lacked professionalism at every interaction. However, I do want to note that the support staff (bellhops, maids, etc.) were all lovely. We stayed at three 5 star hotels during our trip to Dubai, and we travel extensively throughout the year. I can confidently say that this is not in fact a 5 star resort. A fair review would put this closer to a 3.5-4 star report. If you are looking for a cheap stay in Dubai and do not care about the quality of the room, resort or how you are treated, this is the place for you. However, if you are looking for the service and luxury aesthetic typically expected at a 5 star hotel, look elsewhere

Stayed 3 nights in Jan 2025

10/10 Excellent

Darleia B. De, Marlborough

Jan 27, 2025

Stayed 11 nights in Jan 2025

10/10 Excellent

Tiffani

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellence place love it

Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Rizvana

Jan 26, 2025

Stayed 5 nights in Oct 2024

10/10 Excellent

Rizvana

Travelled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place with lovely peple

Stayed 7 nights in Jan 2025

4/10 Poor

Amir

Jan 26, 2025

Liked: Staff & service

10/10 Excellent

Mehmet

Travelled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second visit to Sofitel . We like the ambience and extremely friendly personnel . We have recommended to many of our friends

Stayed 3 nights in Jan 2025

10/10 Excellent

Gary Robert, Woking

Travelled with partner

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely resort to take some winter sun. Service is excellent and relaxing.

Stayed 8 nights in Jan 2025

6/10 Okay

Amir

Travelled with family

Jan 25, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Hotel is very dated. It was our 2nd time staying there and condition of rooms and furniture are bad. Rooms are clean though.

Stayed 3 nights in Jan 2025

8/10 Good

Kamer Asli

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great staff really nice hotel rooms could get more attention in terms of overall cleanliness, i.e the curtains and detailed areas.

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with family

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 4 nights in Jan 2025

10/10 Excellent

Inara

Jan 20, 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jan 2025

6/10 Okay

Gilberto

Travelled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good, but worst that expected for the price

I give 3 instead of 5 because: - I booked for 5 person, but we dont have beds for everyone, then I need to pay for one extra bed (700+), and the mattress is very bad. - there are 2 bathrooms and the hot water is not enough, just 10min of hot water - I payed for half board, but I not informed that I have just 3 adult menu, and the others 2 needs to be kids menu.

Stayed 2 nights in Jan 2025

10/10 Excellent

Veronika, Bratislava

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Boguslaw, arlington heights

Jan 19, 2025

Stayed 3 nights in Jan 2025

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Sofitel Dubai The Palm Resort & Spa

Choose dates to view prices

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

View all photos for Classic Room

Classic Room

Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Family Apartment, 2 Bedrooms, Kitchen, Sea View

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

View all photos for Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

View all photos for Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Family Apartment, 1 Bedroom, Kitchen, Sea View

View all photos for Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

Suite, 3 Bedrooms, Terrace (The Palm)

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Family Apartment, 1 Bedroom, Kitchen, Resort View

Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

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About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

Sofitel Dubai The Palm Resort & Spa

Awards and affiliations

Languages

Similar properties

Jumeirah Zabeel Saray Dubai

Jumeirah Zabeel Saray Dubai

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention