Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Great place to reset the mind! Staff are very nice and helpful. Everyone doing their best to let the guests rest.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Derick, Gestion de l’hôtel
Thank you so much for your positive review. We’re thrilled to hear that you enjoyed your stay and found our staff helpful. Creating a relaxing environment for our guests is our top priority. We hope to welcome you back soon for another rejuvenating experience.Best regards,Terra Solis Team.
par un voyageur
Expensive and disappointing
Publié le 13 avr. 2024 sur HotelsNot the best value for money. The Villas are expensive and they are very worn Down and the finish is bad. Wires visible in the corner, door couldnt close properly. Also the service in the restaurant is slow. But staff was kind!
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Cathrine, Thank you very much for your valuable feedback. It was unfortunate that some features of your experience did not reveal the usual standard of experience that we provide to our guests. In this regard, kindly accept our honest apologies, and please rest assured, that your observations, is taken into consideration and will be addressed accordingly. While I realize that we cannot undo the experiences that you had on your visit, I do hope that you will in due course provide us with another chance to welcome you back to Terra Solis Dubai with the focus to restore your confidence in our team and our service. We look forward to having the opportunity to welcome you back. Kind Regards, Terra Solis Team
par un voyageur
Publié le 12 avr. 2024 sur Hotels
We stayed in the tent for 1 night. It was only bearable to be inside (even with aircon) after 6pm and before 7/8am! However it was lovely and clean and beautiful surroundings, with toilets etc.
the service at dinner however was awful - we were sat down for 45 mins before we got our drinks or even cutlery, then we found out our order hadn’t even been placed.
Other tables were also the same with things they needed or wanted. The manager then arrived and things improved but for the price of the venue it was a shame.
Make sure you reserve a sunbed even though they are free for guests as the first day we had to wait a long time and it gets very busy. However the pool & music were great
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Katie, Thank you very much for your valuable feedback. It was unfortunate that some features of your experience did not reveal the usual standard of experience that we provide to our guests. In this regard, kindly accept our honest apologies, and please rest assured, that your observations, is taken into consideration and will be addressed accordingly. While I realize that we cannot undo the experiences that you had on your visit, I do hope that you will in due course provide us with another chance to welcome you back to Terra Solis Dubai with the focus to restore your confidence in our team and our service. We look forward to having the opportunity to welcome you back. Kind Regards, Terra Solis Team
par un voyageur
Stay here!
Publié le 3 mars 2024 sur HotelsWow, wow, wow. Such an amazing stay 😍 staff and facilities are amazing, we upgraded after first night the pod rooms. Staff cannot do enough for you and it was so much fun.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Sophie, thank you for visiting us and taking time to post such a delightful review for Terra Solis Dubai. Our aim is to provide amazing experiences and everlasting memories to our guests, and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about you overall experience. We look forward to welcoming you back to Terra Solis Dubai. Kind regards,
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Awesome glamping experience!
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Eric, thank you for visiting us and taking time to post such a delightful review for Terra Solis Dubai. Our aim is to provide amazing experiences and everlasting memories to our guests, and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about you overall experience. We look forward to welcoming you back to Terra Solis Dubai. Kind regards,
par un voyageur
Publié le 3 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Johnny, thank you for visiting us and taking time to post such a delightful review for Terra Solis Dubai. Our aim is to provide amazing experiences and everlasting memories to our guests, and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about you overall experience. We look forward to welcoming you back to Terra Solis Dubai. Kind regards,
par un voyageur
Fantastic place
Publié le 24 avr. 2023 sur HotelsPerfect stay in a perfect place. We enjoyed almost 3 full days. Very good service all over.
Pool and food fantastic.
We will be back.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Sanae.Z, Gestion de l’hôtel
Dear Christine, thank you for visiting us and taking time to post such a delightful review for Terra Solis Dubai. Our aim is to provide amazing experiences and everlasting memories to our guests, and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about you overall experience. We look forward to welcoming you back to Terra Solis Dubai. Kind regards, SZ
