Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2023 sur Expedia
La proximité du port Rachid, le splendide hall, le personnel.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par FDM, Gestion de l’hôtel
Dear Ms. Marie, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.I am delighted to hear that you had a pleasant experience with us at The Canvas Dubai - MGallery Hotel Collection.Thank you for your comment for the staff it willl encourage them to improve to provide you with an even better experience in the future. We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager
par un voyageur
Publié le 10 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2023 par FDM, Gestion de l’hôtel
Dear Mr. Mohamed,Thank you for taking the time to share your feedback regarding your most recent visit with us.We strive to make each of our guests' experience flawless and memorable and we are extremely sadden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team.Would love to connect with you to ensure that your future stay is defect free from all aspects.I sincerely appreciate your comments and hope that the experience will not deter you from returning to The Canvas Dubai – Mgallery Hotel Collection in the not too distant future.Warm Regards,Yashashree GhodkeFront Desk Manager
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Superbe hôtel, dommage le peut de place à la piscine et un peu trop loin du centre.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Ankush Kaul, Gestion de l’hôtel
Dear Valued Guest, We very much appreciate your comments regarding your stay at the The Canvas Hotel Dubai - Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Ankush Kaul, Hotel Operations Manager
par un voyageur
Je ne recommande pas cet établissement
Publié le 27 juin 2023 sur HotelsPoussière sur les meubles tapis au sol mal rangé derrière porte d'entrée poussière.
Commentaires de Gestion de l’hôtel
7 août 2023 par Samsuzzoha Ahmed, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your valuable feedback. As we look at each and every feedback for the source of improvement, we concluded from your comments that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Sincerely yours,Samsuzzoha AhmedFront Office Manager
par un voyageur de Courbevoie
Publié le 19 juin 2023 sur Expedia
Zone de l’hotel eloigné de downtown
Commentaires de Gestion de l’hôtel
7 août 2023 par Samsuzzoha Ahmed, Gestion de l’hôtel
Dear Nassim,Thank you for taking the time to share your valuable feedback. As we look at each and every feedback for the source of improvement, we concluded from your comments that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Sincerely yours,Samsuzzoha AhmedFront Office Manager
par un voyageur
Publié le 24 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2023 par Ankush Kaul, Gestion de l’hôtel
Dear Zenabou, Thank you for taking the time to let us know about your experience at Canvas Hotel Dubai. I am pleased to know that you have enjoyed your stay. At MGallery we strive for guest satisfaction and your feedback serves as a motivation for the team and encourages them to perform better. Our entire team looks forward welcoming you again soon. Sincerely yours,Ankush KaulHotel Operations Manager
par un voyageur
Publié le 19 mai 2023 sur Expedia
Hôtel très propre et très sympas à la réception .
Commentaires de Gestion de l’hôtel
30 août 2023 par Ankush Kaul, Gestion de l’hôtel
Dear Houda, Thank you for taking the time to let us know about your experience at Canvas Hotel Dubai. I am pleased to know that you have enjoyed your stay. At MGallery we strive for guest satisfaction and your feedback serves as a motivation for the team and encourages them to perform better. Our entire team looks forward welcoming you again soon. Sincerely yours,Ankush KaulHotel Operations Manager
par un voyageur
Publié le 14 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2023 par Ankush Kaul, Gestion de l’hôtel
Dear Ahlem, Thank you for taking the time to tell us about your experience with us. We learnt that your experience did not meet your expectations, our sincerest apologies to this. At MGallery, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours,Ankush KaulHotel Operations Manager
par un voyageur
Publié le 1 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Ankush Kaul, Gestion de l’hôtel
Dear Deborah, Thank you for taking the time to let us know about your experience at Canvas Hotel Dubai. I am pleased to know that you have enjoyed your stay. At MGallery we strive for guest satisfaction and your feedback serves as a motivation for the team and encourages them to perform better. Our entire team looks forward welcoming you again soon. Sincerely yours,Ankush KaulHotel Operations Manager
par un voyageur
Publié le 10 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Shubhangi, Gestion de l’hôtel
Dear Mr. Didier,Thank you for sharing your experience with us. We are glad you enjoyed your stay with us. Feedbacks like these encourage the team to perform better. We hope you will give us another chance to welcome you again soon.Best Regards,Shubhangi SharmaFront Office Manager