Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
Very nice hotel. Everyone in the hotel was very kind, polite and very helpful. The room was great ! Many services are inside the hitel : restaurants, hairdresser, swimming pool on the rooftop ! Great experience !
Commentaires de Gestion de l’hôtel
25 juin 2024 par karam Al Mordaa, Gestion de l’hôtel
Dear ZEINA,Thank you for your feedback on your recent stay at voco Dubai.We strive to provide a full-value experience for our valued guests and we are delighted that we have delivered this commitment while you were staying with us.We wish to host you again in the future and provide you with another top-notch stay at our hotel.Sincerely,Karam AL MordaaExecutive Assistant Manager
par un voyageur
Super hotel
Publié le 30 avr. 2024 sur HotelsAccueilli comme des roi
Commentaires de Gestion de l’hôtel
9 mai 2024 par karam Al Mordaa, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review your stay with us.We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to hear that you fully enjoyed your stay with us.Many thanks indeed and we look forward to welcoming you again very soon.Sincerely,Karam Al MordaaExecutive Assistant Manager
par un voyageur
Publié le 25 mars 2024 sur Expedia
Parfait
Commentaires de Gestion de l’hôtel
29 avr. 2024 par karam Al Mordaa, Gestion de l’hôtel
Dear Xavier,Thank you for taking the time to review your stay with us.We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to hear that you fully enjoyed your stay with us.Many thanks indeed and we look forward to welcoming you again very soon.Sincerely,Karam Al MordaaExecutive Assistant Manager
par un voyageur
Publié le 14 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2023 par Karam Al Mordaa, Gestion de l’hôtel
Dear Wassila,We’re very appreciative of your positive rating of our hotel. We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to know from your rating that you had a pleasant stay. Many thanks indeed and we look forward to welcoming you again in the very near future.Sincerely,Karam Al MordaaExecutive Assistant Manager
par un voyageur
Publié le 20 mai 2023 sur Expedia
Super hôtel.personnel au top
Commentaires de Gestion de l’hôtel
22 mai 2023 par Karam Al Mordaa, Gestion de l’hôtel
Dear liasse,We’re very appreciative of your positive rating of our hotel. We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to know from your rating that you had a pleasant stay. Many thanks indeed and we look forward to welcoming you again in the very near future.Sincerely,Karam Al MordaaExecutive Assistant Manager
par un voyageur
Publié le 13 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2023 par Karam Al Mordaa, Gestion de l’hôtel
Dear Johan,Thank you for taking the time to review your stay with us.We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to know from your rating that you fully enjoyed your stay with us.Many thanks indeed and we look forward to welcoming you again in the very near future.Sincerely,Karam Al MordaaExecutive Assistant Manager
par un voyageur
RAS sauf l'accés piscine fauteuils roulants !
Publié le 23 avr. 2022 sur HotelsServices irréprochables (conciergerie, service client, repas servi dans la chambre). Buffet petit déj impeccable, il y a du choix en fruits/jus/céréales/légumes/viandes. Magnifique chambre avec vu sur le Burj Kalifa et le musée du futur, spacieuse et propre tout les jours. Hotel à 5mn du métro. Seul bémol, pas d'accés piscine pour les fauteuils roulant, dommage pas de 10/10 à cause de ça !
Commentaires de Gestion de l’hôtel
10 mai 2022 par Bea Ferre, Gestion de l’hôtel
Dear cindy,
Thank you for your feedback on your recent stay at voco Dubai.
We do take pride in catering to our guests’ needs the best way we can as customer service is everything to us and it’s very rewarding to hear that you fully enjoyed your stay with us. I appreciate that you brought your latest experience to our attention and the construct feedback such as yours enable us to improve.
Many thanks indeed and we look forward to welcoming you again in the very near future.
Sincerely,
Bea Ferre
Asst. Front Office Manager
par un voyageur
Publié le 17 avr. 2022 sur Expedia
Check in very fast, all personnal are very professionnal, many variety in the breadfast, near to metro and other commodities, very clean place.
Commentaires de Gestion de l’hôtel
18 avr. 2022 par Nabil Youssef, Gestion de l’hôtel
Dear DENIS ACHILLE,
Thank you very much for your feedback following your recent stay in voco Dubai.
We are extremely pleased to learn that you fully enjoyed and had an awesome stay with us. It gives us great pride and joy that our guests leave the hotel with nothing but praises.
It was a pleasure to have you as our guest and we very much look forward to welcoming you again soon.
Sincerely,
Nabil Youssef
Front Office Manager
par un voyageur
Hôtel au top
Publié le 6 janv. 2022 sur HotelsCet hotel est super, le personnel est gentil et les chambres sont très belle et j’ai eu la chance d’avoirbune chambre sur vue sur la ville qui est juste magnifique. Le petit déjeuner est très bien avec beaucoup de choix. L’hôtel est très jolie avec plusieurs étages avec des jolies décorations. L’hôtel est également très bien situé, à 4 minutes à pied du métro.
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Nabil Youssef, Gestion de l’hôtel
Dear Jessica,
Thank you for your wonderful review!
We are thrilled to have been your hotel of choice and to have provided you with such an enjoyable experience! It's our goal to create lasting memories for our guests, and it is a pleasure to know that you felt so comfortable throughout your time with us, appreciated the stunning view from our comfortable guestrooms, our lovely breakfast spread, the convenient location, and most especially the thoughtful service of our hosts.
We can't wait until your next visit so we can share another fantastic experience with you.
Sincerely,
Nabil Youssef
Front Office Manager
par un voyageur
Publié le 23 oct. 2021 sur Hotels
Arrivée un peu chaotique. Demande de pouvoir prendre possession de la chambre vers 13h au lieu de 15H: réponse on fera ce que l'on peut... Lors de l'arrivée à l’hôtel (service CLUB), la chambre n'est pas prête, tout le monde est très occupé et pas de visibilité sur sa disponibilité: coordination à) améliorer entre accueil et service d'étage... J'avais simplement besoin de d'avoir une information fiable... Dommage car le reste du séjour s'est très bien passé.
Commentaires de Gestion de l’hôtel
24 oct. 2021 par Nabil Youssef, Gestion de l’hôtel
Dear Michel,
I sincerely appreciate the time you have taken to share your feedback following your recent stay with us. And I read with concern that you were made to feel disappointed with your check-in experience. Please accept my sincere apologies and rest assured that the matter was discussed with my team to improve our service.
Once again thank you very much for your feedback and we do look forward to welcoming you back at voco Dubai in the near future.
Sincerely
Nabil Youssef
Front Office Manager
