Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Publié le 11 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Thierry Perrot, Gestion de l’hôtel
Dear Arab,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times. We are delighted to see your generous rating of 5/5.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager
par un voyageur
Publié le 4 oct. 2023 sur Hotels
Hôtel moderne et fonctionnel mais beaucoup d’imperfections mineures qui finalement donnent une image mitigée de l’établissement au niveau du service et des facilités dans la chambre. C’est regrettable ! Pas de mules, pas de sèche cheveux encore moins de peignoir, 4 demandes pour avoir du gel douche et finalement obtenir de la crème pour le corps ! Par là moindre information sur les offres de loisirs dans Deira ! Clientèle très diversifiée avec des groupes bruyants ……..
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Thierry Perrot, Gestion de l’hôtel
Dear michel,Thank you for taking the time to share your feedback about your recent stay at Wyndham Dubai Deira. I regret to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies.Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.I cannot turn back time, however I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager
par un voyageur
Wyndham deira
Publié le 12 janv. 2022 sur HotelsNickel hôtel neuf
Commentaires de Gestion de l’hôtel
17 janv. 2022 par Thierry, Gestion de l’hôtel
Dear Ismael,
I Thank you for taking the time to tell us about your experience at our Hotel, Wyndham Dubai Deira. It is always a pleasure to receive positive feedback.
The entire team aims to provide the most excellent customer service to our every guests and carry our business with high standards & etiquette. I am glad to know that your stay with us was satisfactory.
Looking forward to hosting you again and provide you with our exceptional service we commit to deliver and show you the amazing expansion of this area in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur
Recommande
Publié le 21 nov. 2021 sur HotelsBonne situation géographique hôtel propre et personnel disponible
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Thierry, Gestion de l’hôtel
Dear Kadiatou,
It gives me a great pleasure having hosted you at Wyndham Dubai Deira.
We were very happy to know that you had a comfortable and memorable stay.
Thank you for your genuine compliments and we look forward to welcoming you back in the not so distant future.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur
Publié le 15 nov. 2021 sur Expedia
Bel établissement ; très propre; personnel très agréable ; qualité petit-déjeuner moyen ( qualité des produits); restaurant sans intérêt ; vue peu agréable ( travaux et pont va qui casse l’horizon), quartier un peu loin de tout mais très bonne note pour une entrée de métro « Gold Souk » à 2 mns à pied.
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Thierry, Gestion de l’hôtel
Dear Olivier Stephane,
Thank you for taking the time to review your experience at our hotel.
We are happy that you had enjoyed a nice view and our friendly team members and thank you for your constructive observations, which help us consider other areas we can improve.
We look forward to welcoming you back and offer you an enhanced experience, in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur
Séjour Wyndham Novembre 2021
Publié le 12 nov. 2021 sur HotelsTrès bel hôtel moderne et très bien entretenu.
Chambre très spacieuse, très bien insonorisée.
Possibilité de faire thé/café en chambre.
Fer à repasser disponible.
Personnel à l'écoute et disponible.
Sinon, rien à redire.
Très bon choix.
Commentaires de Gestion de l’hôtel
14 nov. 2021 par Thierry, Gestion de l’hôtel
Dear Christophe,
Allow me to thank you for your wonderful review of your experience at Wyndham Dubai Deira. It is fantastic to learn that you enjoyed your recent stay with us and the hotel has left a lasting impression on you.
You have been very kind about all aspects of the hotel and services and I truly thank you again and hope we have the opportunity to welcome you back, soon.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur
Nice but still figuring things out
Publié le 18 oct. 2021 sur HotelsThe hotel is still getting used to being open although officially it has been open since december. The staff are friendly but make a lot of rookie mistakes. For example they would show up with room service and hand you the plates one by one, no trays and once they even forgot the cutlery
The area all around the hotel is really new with all the shoos not open yet. So if you want to eat outside the hotel it is a taxi ride. The sooks they mention nearby are nice and we felt safe going there. The pool closes at 7, which is really weird since that is the best time to go for a swim in dubai! The pool bar is not manned consistently so you could be waiting literally for hours to het a drink
Commentaires de Gestion de l’hôtel
26 oct. 2021 par Thierry, Gestion de l’hôtel
Dear Wissam,
Thank you for taking the time to review your experience at our hotel.
We are happy that you had enjoyed a nice and safe atmosphere at our hotel and thank you for your constructive observations, which help us consider other areas we can improve. I would like to thank you for how genuinely you shared your feedback, which is an opportunity for us to rectify flaws and enhance our services.
We look forward to welcoming you back and offer you an enhanced experience, in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur
Publié le 15 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2021 par Thierry, Gestion de l’hôtel
Dear Altin,
It gives me a great pleasure having hosted you at Wyndham Dubai Deira.
We were very happy to know that you had a comfortable and memorable stay.
Thank you for your high rating of your experience and we look forward to welcoming you back in the not so distant future.
Sincerely,
Thierry Perrot
Cluster General Manager
par un voyageur de Conroe
Publié le 18 sept. 2024 sur Expedia
Every ting
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Thierry Perrot, Gestion de l’hôtel
Dear Jose,Thank you for leaving us a review! We’re glad to hear you had a 5/5 experience with us. We strive to provide exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to welcome you back for another enjoyable stay in the future.Sincerely,Thierry PerrotCluster General Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Thierry Perrot, Gestion de l’hôtel
Dear Claire,Thank you for leaving us a review! We’re glad to hear you had a 10/10 experience with us. We strive to provide exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to welcome you back for another enjoyable stay in the future.Sincerely,Thierry PerrotCluster General Manager
