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Xclusive Maples Hotel Apartment

4.5 star property
4.5-star luxury aparthotel near Dubai Cruise Terminal

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Photo gallery for Xclusive Maples Hotel Apartment

Balcony
In-room safe, soundproofing, iron/ironing board, rollaway beds
Interior entrance
Daily buffet breakfast (AED 45 per person)
Fridge, microwave, cookware/dishes/utensils

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Outdoor space
  • Gym
  • Room service

Explore the area

Map
Building # 20, Street # 12, Mankhool Street, Bur, Dubai
  • BurJuman Mall
    ‪8 min walk‬
  • Dubai Cruise Terminal
    ‪5 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 2 Bedrooms

  • City view
  • 93 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Twin Room, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Twin Room, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Studio

  • City view
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Studio

  • City view
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior One Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, rollaway beds

Superior One Bedroom Apartment

  • City view
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed

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About the area

Dubai

City center retreat .Your stay at this Bur Dubai aparthotel places you within 2 miles (3 km) of Dubai Cruise Terminal and Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 3 miles (5 km).
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • BurJuman Mall - 8 min walk - 0.7 km
  • Meena Bazaar - 3 min drive - 2.1 km
  • Dubai World Trade Centre - 4 min drive - 3.6 km
  • Dubai Cruise Terminal - 5 min drive - 3.9 km
  • Gold Souk - 6 min drive - 6.2 km

Getting around

  • Sharaf DG Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Golden Sands 10 - ‬5 min walk
  • ‪Foodspot - ‬7 min walk
  • ‪Purani Dilli Dubai - ‬6 min walk
  • ‪The Huddle Sports Bar & Grill - ‬8 min walk
  • ‪Second Cup - ‬7 min walk

About this property

Xclusive Maples Hotel Apartment

4.5-star luxury aparthotel near Dubai Cruise Terminal
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Xclusive Maples Hotel Apartment offers its guests an outdoor pool, a hot tub, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Xclusive Maples Hotel Apartment.

This 4.5-star Dubai aparthotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 8 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Xclusive Maples Hotel Apartment offers 91 air-conditioned accommodations with DVD players and safes. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Filipino, French, Hindi

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)

Restaurants on site

  • Maples Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 45 for adults and AED 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: AED 120 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • DVD player
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 91 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xclusive Maples Hotel Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 120.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 35 for children
  • Airport shuttle fee: AED 125.00 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Xclusive Maples Hotel Apartment.

Property is also known as

Xclusive Maples
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Apartment Dubai
Xclusive Maples Apartment
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Hotel Apartment Aparthotel
Xclusive Maples Hotel Apartment Aparthotel Dubai

Xclusive Maples Hotel Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 197 reviews
Rating 8 - Good. 93 out of 197 reviews
Rating 6 - Okay. 37 out of 197 reviews
Rating 4 - Poor. 20 out of 197 reviews
Rating 2 - Terrible. 10 out of 197 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

soyeb

Stayed 25 nights in Apr 2024

10/10 Excellent

Khalid

Stayed 1 night in Feb 2024

6/10 Okay

Khalid

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Clare

Stayed 6 nights in Nov 2023

6/10 Okay

Jani

Stayed 1 night in Dec 2022

4/10 Poor

Duminda

Business traveller
Disliked: Cleanliness, room comfort
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
Stayed 4 nights in Jun 2022

6/10 Okay

Narendra

Business traveller
Disliked: Cleanliness

Maples guest hotel appartment

The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Muhammed Yasir

Business traveller
Liked: Cleanliness, room comfort

Fantastic Apartment for families.

It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
Stayed 11 nights in Nov 2021

4/10 Poor

Syed Saleem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay at.

Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

ce hotel

Was clean but no slippers or robe provided
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 9 nights in Dec 2018

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . Good time and was good service and the location it was good
Stayed 5 nights in Jul 2018

8/10 Good

Akshay

Liked: Staff & service, property conditions & facilities

Average hotel but good location.

Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
Stayed 6 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Bad WiFi connection, water heather problem.
Stayed 11 nights in Dec 2017

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Gem in Dubai

It was one of the best hotels and stay was very much nice with all amenities.
Stayed 3 nights in Nov 2017

4/10 Poor

Ranjit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Condition of Hotel

Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.

4/10 Poor

nauman, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

A very standard and ordinary hotel

very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...

6/10 Okay

Henry

Not so Good

The hotel was just average for the price we paid. The bathroom definitely needs to be improved.

10/10 Excellent

Eric, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for the price.

I was in town for a week and found this hotel for only $70 per night for a 1 bedroom and was pleasantly surprised at the size of the room. Very good value and located only a short walk to Burjuman metro station.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Bare minimum hotel, too expensive for what you get

Overall fairly poor. Hotel staff was unorganized, constantly late, and forgetful. The room itself was massive and the bed comfortable. The cleanliness could have been improved and te washroom in general was dated. This hotel would be okay if it wasn't as expensive and if they didn't thraten to cancel my reservation a week before if I didn't prepay (even after booking the reservation with a 48-hr cancellation option over a montg in advance).

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for Family holiday

Great staff, value for money and quality evening meals. Recommend family this as a family stay as its such great value with great transport links. The apartment was serviced regularily and room service was prompt. Am very pleased and will visit again !