Note fondée sur 445 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi D.,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The front desk staff was very accommodating. The housekeeping was horrible. They were rude and argumentative.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Steven,Thank you for taking the time to share your experience during your recent stay with us. We’re pleased to hear that our front desk staff was accommodating, as we strive to provide excellent service to all our guests. Your feedback regarding the housekeeping staff is concerning, and we take such matters very seriously. We will address this with our team to ensure that all guests receive the respectful and helpful service they deserve. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Front desk staff were not dressed appropriately for work, were rude and dismissive, and the hotel was overbooked so i had no place to stay in the area with no help from them.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
I apologize for inconvenience times are extremely hard for our city as well as employees dealing with the same issues you are experiencing.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Roaches everywhere hundreds of roaches!!!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager , Gestion de l’hôtel
I apologize for the inconvenience times. We had to use room we normally would use due to the devastating circumstances of Hurricane Helene
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi D.,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lakeshia,Thank you for your kind words! We're thrilled to hear that everything met your expectations during your stay. It was our pleasure to host you, and we look forward to welcoming you back for another great experience!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It had holes in the walls from the night stand that was beside the bed, on both side. The night stand was sitting on the floor and the light wouldn't go out, so i put something over the light to dim it. I brought it to the receptionist attention, and she told me that the night stand want stay on the wall because the wall wont hold it. I believe the bed had bed bugs. Probably my last stay at Motel 6
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Victoria,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
I was bite few time in the middle of the night while sleeping i check in on sept 6 out on sept 7 my arns is swollen from bites and itching bad was not often nothing aftee tell mgr this morning about the bite i got while there
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jorden,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jose,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
