Note fondée sur 422 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Brennen,We're delighted to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel!
par un voyageur
Publié le 16 août 2024 sur Expedia
Room was clean and spacious at a good price!
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Barbara,We're delighted to hear you enjoyed our clean and spacious rooms at a great value. Your comfort is always our priority. Thank you for choosing to stay with us!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Miguel,We are thrilled to hear you had a perfect stay with us! We look forward to welcoming you back soon for another outstanding experience.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Susanne,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to share more details about your stay so we can address any issues. We value your feedback and hope to welcome you back for an improved experience.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Jenene,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
par un voyageur
Publié le 4 août 2024 sur Expedia
Asked for a quiet room and was put in an area that was very quiet.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Kenneth,We are delighted to hear that you found the location of your room to be very quiet. Your comfort is important to us, and we aim to meet our guests' preferences whenever possible. If you have any further feedback or requests, please feel free to contact us directly.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ashlee,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns you may have. Hope to have the opportunity to welcome you back in the future for an improved stay.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The hotel was a nice place to say and very convenient.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Charlotte,We are delighted to hear that you found our hotel to be a pleasant and convenient choice for your stay. Our team works hard to ensure that all guests have a comfortable experience. If you have any further feedback or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us!
par un voyageur
Dont go there
Publié le 20 juill. 2024 sur HotelsThe room had bugs all over. Furniture consisted of 1 lamp, 2 beds, a very small tv, 1 couch. Clock radio didnt even work. Bathroom was filthy. Tub drain was clogged. Just 2 bars of soap.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Richard, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The reason you use a hotel is to have a place to sleep while traveling. We booked a room with a double bed and a pull out bed. The pull out bed was not usable due to a flimsy mattress and the metal support under it. We asked the front desk for help and they said there was nothing they could do. There was no manager on duty or available via phone to help. We had to buy an air mattress for the second adult to sleep on.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michael, We apologize for the inconvenience you experienced during your stay. Our team aims to assist guests to the best of our abilities, and we regret if you felt otherwise. For any further assistance or feedback, please feel free to reach out to our management team directly.
