Note fondée sur 417 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Hôtel d'étape très agréable, avec un personnel très accueillant, serviable et aux petits soins pour ses guests ! Dommage que la piscine était hors service
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Laurence,Thank you for your feedback. We're delighted to hear that you found our hotel to be a very pleasant stopover and appreciated our welcoming and helpful staff. We're sorry to hear that the swimming pool was out of service during your stay, and we apologize for any inconvenience this may have caused. We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager
Recommandé
pour Tout le mondepar un voyageur de Berlin
Bonne etape.
Publié le 29 juin 2016 sur ExpediaEtablissement confortable. Personnel accueillant. Breackfast correct. On peut faire ses gaufres.
par un voyageur
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Leslie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your welcome. It is our privilege to serve guests like you.Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Full kitchens are nice
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jennifer,Thank you for your feedback. We’re glad you enjoyed the full kitchen. It’s great to hear that it added to your comfort and convenience during your stay. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Isaac,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Quick Stay with Family
Publié le 28 juill. 2024 sur HotelsRooms were nice and clean. More spacious than anticipated. They cater to many oil field workers who stay there multiple days so there was a little kitchenette with stove top, microwave and sink. Breakfast was good with both hot and cold options.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dane,Thank you very much for your stay. We're glad to hear that you found the rooms nice, clean, and more spacious than expected. It’s great to know that the kitchenette and breakfast options met your needs. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We appreciate your perfect rating! It's wonderful to know you enjoyed your time with us. We can't wait to host you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Very nice and quiet.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear J Rucker,Thank you so much for your kind words. We're glad you enjoyed the quiet atmosphere during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Great job
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jesus,Thank you for your kind words. We're thrilled to hear you had a great experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The cops were there the entire stay. Filled with addicts. Check in was fine except i asked for a extended check out due to mu son breaking his leg the night before. Told that was possibly with a fee, which i was fine with but the next morning front desk called and told me we had to leave right away or would be charged full price for another night. She wasnt polite about it at all. We will just drive extra and stay in Rovevelt next time.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jessica,We are very sorry to hear about your disappointing experience. We apologize for any inconvenience caused during your stay, especially regarding the extended check-out request. Your feedback about the front desk interaction will be addressed to ensure better communication and service in the future. We strive to provide a safe and comfortable environment for all our guests, and we regret if this fell short during your visit. Please accept our apologies, and we hope to have the opportunity to welcome you back under more favorable circumstances.Sincerely, Hotel Manager