Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Very nice rooms. Perfect for our needs
par un voyageur
Decwnt
Publié le 3 juill. 2024 sur HotelsDecent stay at a decent place. The cleaning fee seemed high for the situation. The thermostat was set to return to 74° multiple times throughout the day. This is indicative of either a failure to clear previous programming or an underhanded attempt to control the temp.
Space was nice and setup was sufficient
par un voyageur
Publié le 15 mars 2024 sur Expedia
par un voyageur
Publié le 29 nov. 2023 sur Expedia
par un voyageur
Publié le 29 mai 2023 sur Expedia
The rooms were more than expected as for space and privacy. I will recommend to others and stay again in the future.
Commentaires de Gestion de l’hôtel
14 juin 2023 par Sherie Schmitt, Gestion de l’hôtel
Hello Tiffany! Thank you for leaving Duchesne Suites a review. We are thrilled to hear our accommodations were spacious and private. Our guests are our first priority and we strive to provide clean, comfortable and accommodating suites. We hope you have a wonderful summer! Thank You!
par un voyageur
Publié le 16 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2021 par Sherie, Gestion de l’hôtel
Hello Serena,
Thank you so much for taking the time to leave us a review of your stay. Our team strives to provide an exceptionally clean and first class experience to all our guests. Hence, we are delighted to know that we have delivered this commitment during your stay. Our fully furnished townhomes are ready to accommodate professional travelers, families, or friend get aways. We wish to serve you again in the future and provide you with another outstanding stay at our resort-style townhomes.
Come back soon! Have a great day!
Warmly,
Sherie Schmitt
Operations Manager
par un voyageur
Condo living
Publié le 31 mai 2021 sur HotelsOutside was an attempt at rustic, insides were newly renovated with fresh carpet. Bedroom on main floor, two bedrooms upstairs, all with queen beds and private baths. Nice size kitchen and living room...very clean.
Commentaires de Gestion de l’hôtel
3 juin 2021 par Sherie, Gestion de l’hôtel
Thank you for choosing us! We do our very best to offer clean, comfortable, and spacious lodging to our nightly and extended stay guests. We love hosting guests traveling for work or pleasure. Thank you for trusting us to be apart of your weekend getaway. Happy Trails to you, until we meet again!
par un voyageur
lost out on money stayed somewhere else
Publié le 14 avr. 2021 sur HotelsThis was not the place we wanted to stay, we were having a family even in Roosevelt and thought since it says Winterton suites we had the right place only to find out they are not associated with each other, could not get our money back because they turned away other guests, which i am sure they could of still rented the unit out after canceling our reservation.
Commentaires de Gestion de l’hôtel
19 avr. 2021 par Sherie, Gestion de l’hôtel
Hello Gina,
We apologize for the misunderstanding of locations booked. Through the confirmation email with property address and the personal phone call confirming your reservation, we understood you were aware you had booked in Duchesne. Unfortunately, we were booked the night of your reservation and was unable to book another guest the evening of your scheduled arrival. We recognize these unfortunate circumstances and would be pleased to offer you a discounted future stay. Please call us at 435-738-2100. Thank You!
par un voyageur
Publié le 13 déc. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2020 par Sherie, Gestion de l’hôtel
Thank you for taking a moment to review your stay with us at Winterton Suites Duchesne. We hope you have a healthy and safe winter.
par un voyageur de Lindon Ut
Publié le 9 déc. 2020 sur Expedia
First off love the 3 bed 3 bath rooms with kitchen
But was disappointed when i found mouse droppings in with the silverware i contacted management who acted disconcerned about it and tried calling me a lier i ended up having to extend my stay by one night management told me they would give me half off for the issues and send me a receipt but i never did get one after checking out management contacted me claiming i broke the coffee table and they wanted 325$ for it it in a attempt to get the rest off their money out of me for the half off
Commentaires de Gestion de l’hôtel
11 déc. 2020 par Sherie, Gestion de l’hôtel
Hello Joseph, Thank you for the opportunity to reply to your review. Since your checkout, we have deep cleaned the townhome you booked from top to bottom and did not find any traces of mouse droppings. We have purposely kept this townhome vacant since your checkout and days later, have still not found any traces. We will continue to keep a close eye, as providing exceptionally clean accommodations is our top priority. We were happy to oblige your earnest request to extend your multi-night stay with us after your found the silverware drawer dissatisfactory on day 2 of your 4 night stay. We also respected your adamant decline of daily housekeeping services. As a friendly reminder, we are smoke free motel and in the future, kindly request all members of your party to use the ashtrays provided outside the townhomes. The unrepairable coffee table charges total $125, as was stated to you on the phone. Your receipts for your stay is in your inbox. We wish you well on your remodel project that has brought you to our area. Happy Holidays to you and your family. Sincerely, WSD Team
