Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect stay !
Publié le 28 août 2019 sur HomeAwayWe really enjoyed this stay. The house is perfect !
Our only concern is that you do not have any food store before cedar city, 40 miles away. This is a long trip to fill in the fridge!
But owner is not responsible for this..
😊
Commentaires de Gestion de l’hôtel
13 oct. 2023 par VrboOwner, Gestion de l’hôtel
Stephane,
We're so glad to hear that you enjoyed your time staying with us at our beautiful cabin. It is a very remote space, but the nearby village does have some essentials and goodies for sale to help through the long trips. We'd be happy to host you again any time!
par un voyageur
Stay Away from this Dirty, Dusty Cabin
Publié le 20 oct. 2024 sur HomeAwayStay Away from this Dirty, Dusty loaded Cabin – October 2024.If we could see this cabin in person and not just in pictures we would not even stay in this place for free.To leave this place after arriving with two cats, already getting dark to drive to Vegas through mountain winding roads was unsafe, in addition 4.5 hr drive with pets were already exhausted. We paid high price per night.Cabin surrounded by dusty three roads, many driving trucks. When we arrived, steps, furniture, on deck with heavy layer dust, deck with some cement spilled, lamp tables with heavy dust, bathroom lights, etc. Rug by front door with heavy dirt, dragging inside. Opening door in cabin heavy dust on the walls, tables, lamps, floor.Windows are dusty and dirty, looks like a decade not cleaned.We have never been in such a heavily loaded dusty cabin with dust on the walls, fireplace, etc. In the kitchen not even given a roll of paper towels.Could not sit on the kitchen chairs because they were very uncomfortable to sit to eat, totally different chairs than in the advertisement. How disrespectful to guests to collect high price per night for this cabin loaded with pounds of dust, inside and outside.We hope our review helps future renting guests to run away from this dust loaded cabin. Outside there are three dusty gravel roads with cars driving all the time making even more dust.We left 2 days early, requesting from host 2 nights reimbursement.Unfortunately, we did not get. Dana & Randy - Oct 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par VrboOwner, Gestion de l’hôtel
Randall,
Thank you for sharing your feedback. Our cabin undergoes a thorough cleaning before each guest’s arrival, and we’re always available to address concerns as they arise during a stay.
We recognize that some people have different tolerances to allergens, and we strongly encourage our renters to take this into account when planning their travels. Being in a scenic, wooded area, our guests can expect all the comforts of home but still very much in a wooded mountains area.
As for your request for a refund, we value honest feedback but cannot, in good faith, violate our policies and payoff guests who act hostile and make threats. We are always happy to work with our guests to accommodate their changing travel plans, but we cannot tolerate anyone bullying our team. We hope that our future guests take your review and the reviews of all of our past renters into account before choosing us for a vacation.
Thank you again for sharing your thoughts, and we wish you all the best in your future travels.
par un voyageur
Awesome Place!
Publié le 4 oct. 2024 sur HomeAwayWe had a great time and enjoyed our stay! Host was very quick to respond to any questions we had.
par un voyageur
Great Family Reunion Place
Publié le 25 sept. 2024 sur HomeAwayThis was a great place to have a family reunion. The cabin is beautiful, the grounds are beautiful, and there is so much to see and do! I highly recommend staying here!
par un voyageur
Wonderful…!!
Publié le 5 août 2024 sur HomeAwayAmazing location, wonderful Lodge…!
Perfect host…!
par un voyageur
4th of July getaway
Publié le 7 juill. 2024 sur HomeAwayProperty is amazing! Close to town but you dont realize you have neighbors the pine is so thick. Rented offroad RZRs and a pontoon. Beautiful home with all the amenities and a fabulous little town.
par un voyageur
Duck Creek community is very special.
Publié le 3 juill. 2024 sur HomeAwayWe started our stay without air conditioning remotes. This made for a couple of very uncomfortable nights for most of the family who stayed up stairs.
Cabin supplies were minimal. There we only 2 large trash bags for 8 days. This was problematic as has we were required to drive trash to dumpsters.
Washers and dryers were nice and large, so we were able to keep towels washed and dried during our stay.
We were not able to take the trash to the dumpsters on our way out; however, we were able to have it contained in closed bags. We were charged an additional $50 for this.
The furniture and window coverings are very nice; however, there was a lot of dust on surfaces and Poarch when we got there.
Memories with my kids and grandkids are priceless and with that in mind, we will definitely return to Duck Creek area.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Carol, we do apologize for the initial inconvenience regarding the air conditioning remotes. We ensure all of our appliance remotes are thoroughly cleaned and disinfected between reservations, and it seems in this case the remotes weren’t replaced afterwards. This oversight was entirely on our part, and we appreciate your patience and understanding while we worked to resolve the issue for you as swiftly as possible.
Regarding cabin supplies, we strive to ensure our guests have everything they need for a comfortable stay. Additional supplies, including trash bags for both indoor and outdoor use are available on-site. We're sorry to hear that you weren't aware of their location. In the future, please don't hesitate to reach out to us during your stay so we can promptly assist you with such needs.
As noted in our rental listing and agreement, we do require that guests remove their trash during check-out. This includes taking it to the designated dumping location, conveniently located just off site, as you exit the village. The additional fee is applied when our cleaners charge us for excessive trash removal.
We're so glad that you were able to create cherished memories with your family during your visit. We hope to have the pleasure of welcoming you back to the Duck Creek area soon.
par un voyageur
Cozy Cabin
Publié le 22 févr. 2024 sur HomeAwayHad a birthday retreat here. Very nice and cozy. The indoor hot tub overlooks a beautiful property. There’s an N64 which brings back a lot of nostalgia. Kitchen is bigger and nicer than the other properties I’ve stayed at in the area. Would recommend.
par un voyageur
Perfect winter getaway
Publié le 18 janv. 2024 sur HomeAwayThis is our second time staying here. We all love it! The sled hill right up the road is our favorite. The hot tub was amazing. We played so many games and loved the wood burning stove. The cabin is cozy and cute and I love that it’s a real solid log cabin in the mountains. Fully stocked with towels. We could have used some paper towels and a griddle but everything else was great.
par un voyageur
My stay at the cabin
Publié le 6 nov. 2023 sur HomeAwayIt was great over all! Check in was tricky because we were told it was going to be open then i didn’t see instructions for the code, so definitely make sure you look for the code before you lose service.
The spa was the most important part for us and when we arrived, it was loaded with muriatic acid, the scent and chemicals were so strong we couldn’t sleep in the main bedroom as the fumes were burning our eyes and made us choke. Luckily, my husband is a professional pool man and after not being able to reach someone (due to service, not their fault) he balanced it out himself so we could use it. He tested it also with the test strips there and it was extremely unsafe to use/and breathe in before he balanced it.
After that it was great!
The rest of the place was beautiful, clean, and well put together. I enjoyed staying here a lot! We washed most of the towels, w load stayed in the dryer , the other we put on the table, the rest were in the laundry room.
The view is great, the privacy is really nice too, the owners had great communication too. I have no complaints at all other than whoever put too much chemical into the spa.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par VrboOwner, Gestion de l’hôtel
Rebekah,
Thank you so much for your kind words and review! Thank you also for bringing the matter of the spa chemical balance to our attention. We believe a mistake was made by our cleaning staff, and we greatly appreciate you taking the time to fix it for us!
We would love to host you again any time!
