Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Très bel hôtel de luxe avec du personnel chaleureux et accueillant. Petit déjeuner très bon , varié et copieux. la plage et la piscine sont situées dans un beachclub payant à quelques minutes de marche.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Beata, Gestion de l’hôtel
Dear Mr Paolo,I am delighted that you had a memorable stay with us here at Tivoli Portopiccolo Sistiana Resort.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Guest Relation Manager
par un voyageur
Fantastic place
Publié le 9 août 2021 sur Hotelsbeautiful location, great services, truly enjoyed it !
Commentaires de Gestion de l’hôtel
12 août 2021 par The Sales Team, Gestion de l’hôtel
Thank you so much for your kind feedback. We are really pleased that you had a great time at our Resort and that everything met your expectations. We are looking forward to welcoming you in the future. Best regards
par un voyageur de Hoves, Belgium
Particular situation
Publié le 17 août 2017 sur ExpediaIt's not a 5 stars Hotel ... the service was not enough. The personnal not pleasant. The room service not perfect.
And the situation of the hotel was in a holiday village ... special ...
fortunatly it was a beautiful région and the Weather was good !!!
par THIERRY
Super top
Publié le 23 déc. 2016 sur HotelsLe top du top abordable cat période hivernale
Commentaires de Gestion de l’hôtel
27 déc. 2016 par General Manager, Gestion de l’hôtel
Dear. Thierry,
First of all we would like to thank you for your kind interest in our Falisia, a Luxury Collection Resort & Spa, Portopiccolo.
We are pleased to acknowledge that both the location and atmosphere live up to your expectations.
We look forward to welcoming you again as our valued guest.
Sincerely,
Alessio Lazazzera
General Manager
par Marie-Claude de Montréal, Canada
Confort, beauté, tranquillité
Publié le 19 août 2016 sur HotelsLe restaurant de l'hôtel Falasia était tout simplement fantastique. Le rapport qualité prix, le service, nous avons souper là-bas 3 soirs et à chaque fois les plats ont été délicieux. C'est un en droit à connaitre!
Commentaires de Gestion de l’hôtel
7 déc. 2016 par General Manager, Gestion de l’hôtel
Dear Marie-Claude,
First of all we would like to thank you for your kind interest in our Falisia, a Luxury Collection Resort & Spa, Portopiccolo.
We are pleased to acknowledge that both the location and atmosphere live up to your expectations both at our Falisia, a Luxury Collection Resort & Spa, and in the Portopiccolo complex.
We look forward to welcoming you again as our valued guest.
Sincerely,
Alessio Lazazzera
General Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Absolutely breathtaking! If you are looking for a quiet and a remote place, this is the hidden gem!
Commentaires de Gestion de l’hôtel
18 août 2024 par Beata, Gestion de l’hôtel
Dear Mr. DavidI am delighted that you had a memorable stay with us here at Tivoli Portopiccolo Sistiana Resort.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Beata MiesiakGuest Relations
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Beata, Gestion de l’hôtel
Dear Mr. MarekWe are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Tivoli Portopiccolo Sistiana Resort in the near future for another memorable experience.Best wishes,Beata MiesiakGuest Relation Manager
par un voyageur
Publié le 29 juin 2024 sur Expedia
This was the ultimate relaxing visit. The incredible beauty of the site will stay in my mind forever. Truly enjoyed my stay
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Beata, Gestion de l’hôtel
Dear Mr. Lorelei,We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members in the hotel.I will ensure to share this feedback with and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Beata MiesiakGuest Relation Manager
par un voyageur
Publié le 5 juin 2024 sur Expedia
A really very nice hotel that leaves nothing to be desired.
Very nice beach, including a great beach bar.
The only thing that seems a bit excessive to me is that you have to pay an extra €20 for the Green Beach at 4:30 p.m.
But otherwise everything is fine!
Commentaires de Gestion de l’hôtel
20 juin 2024 par Beata, Gestion de l’hôtel
Dear Mr. RobertWe are delighted that you enjoyed your stay with us.Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Tivoli Portopiccolo Sistiana Resort in the near future for another memorable experience.Best regards,Beata MiesiakGuest Relation Manager
par un voyageur
Don’t stay at this hotel
Publié le 29 mai 2024 sur HotelsHotel beautiful and recently taken over from
Marriott. Property not well managed and food experience was unacceptable.
We had a reservation for dinner. The menu was very strange and had only three main courses offered. One was beef cheeks. When the waiter approached he wanted us to let the chef decide for us. Never been asked this before. When we declined, he told us that with parties of 5 or more all would have to choose 1 entree. We ended up leaving the restaurant. This was reported to the hotel manager and he offered nothing. $600 a night and you cannot get dinner! Don’t stay here!
Commentaires de Gestion de l’hôtel
3 juin 2024 par Beata, Gestion de l’hôtel
Dear Mr. Michael,Thank you for taking the time to write the review.Please accept my apologies for the misunderstanding in regards to your dinner during your recent stay. Our Gourmet Restaurant for the party of more than 6 guests offers only food tasting experience based on the same menu. This should have been explained once you did your reservation at the Front Office. I can assure you that your feedback has been shared with our food and beverage team, who joins me in offering an apology.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for your time.Beata MiesiakGuest Relation Manager
