Note fondée sur 823 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Levis
Publié le 13 juin 2022 sur Expedia
cet établissements a besoin d etre rénové.
Sale de bain avec moisissure et tapis dans les chambre taché..
le prix est excessif pour l état de l'établissement.
C.Moreau
par un voyageur
Publié le 21 oct. 2024 sur Expedia
I liked the fact that they were close to "family" that I was visiting.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Bryn Pollard, General Manager, Gestion de l’hôtel
We're glad our location made it convenient for you to spend time with family! It’s always nice to be nearby when visiting loved ones, and we’re happy to have been part of your experience. Looking forward to welcoming you back whenever you're in town!
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Pretty good stay for the cost. Pool and hot tub were a nice perk. They had a nice variety of breakfast options. Rooms were a little dated but overall comfy.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Bryn Pollard, General Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad you enjoyed the pool, hot tub, and breakfast variety. While we’re pleased you found the rooms comfortable, we appreciate your comments on the room's appearance as well and will keep it in mind as we plan future updates. Looking forward to welcoming you back!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Check in & out was easy, and staff were friendly, however the room service came around daily and only made the bed. We could have used garbage removal, more paper towels, and tissues- we were out of these things after our second day and we stayed for 4 days. Breakfast was always hot, but same thing every day, a little variation would have been nice.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Bryn Pollard, General Manager, Gestion de l’hôtel
Thank you for your feedback! We're pleased to hear check-in and check-out went smoothly, and that our staff helped make your stay enjoyable. We apologize for the limited stayover service and missing supplies; we’ll ensure the team addresses these details more consistently. We’ll also pass along your suggestion for some added variety at breakfast. Your input helps us improve, and we look forward to making your next stay even better!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Great breakfast, clean and comfortable beds and room
Staff was excellent
Everyone we encountered was friendly
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Bryn Pollard, General Manager, Gestion de l’hôtel
Thank you for the wonderful feedback! We're delighted to hear you enjoyed the breakfast, found your room clean and comfortable, and felt welcomed by our friendly staff. It’s always our goal to make sure every guest feels at home, and we're so glad that came through during your stay!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
par un voyageur de Black Creek
Publié le 15 oct. 2024 sur Expedia
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The staff were great,clean room. Pool and hit tub were nice. Overall, a good experience
par un voyageur
Publié le 8 oct. 2024 sur Expedia
We had a wonderful stay, staff was responsive & helpful, it was clean & quiet. We really enjoyed the restaurant, the Blackwoods Bar & Grill, which was very convenient.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Bryn Pollard, General Manager, Gestion de l’hôtel
We're thrilled to hear you had such a wonderful stay! It's great to know that our team was responsive and helpful, and that you enjoyed the peaceful atmosphere. I’m glad you found Black Woods to be a convenient dining option as well. We look forward to welcoming you back!
