Note fondée sur 430 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,1 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Fabienne,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 déc. 2024
It was nice.
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeffery,Thank you for your feedback! We’re glad to hear you had a nice stay and hope to welcome you back soon for another enjoyable experience.Sincerely, Hotel Manager
par un voyageur
Publié le 26 nov. 2024
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Johnathan,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
the rooms were better then I expected , checking in the staff wasn’t the most nicest
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lyanna,Thank you for your feedback! We’re pleased to hear that the rooms exceeded your expectations. However, we apologize for the experience you had during check-in and will address this with our team to ensure a warmer welcome for future guests. We hope to see you again!Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Front desk staff very good at their job,problem turning on shower,staff told me how, need brighter lighting in room , breakfast was at 7 ,had to leaveat 6 ,
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dennis,Thank you for your feedback! We're happy to hear that our front desk staff was helpful and attentive. We apologize for the difficulty with the shower and appreciate your feedback on the room lighting. For guests with early departures, we’ll explore options to accommodate earlier breakfast needs. We hope to welcome you back for a more seamless stay next time.Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
We were pretty much pleased with it. The jets in the hot tub were not working.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nancy,Thank you for your feedback! We’re glad to hear you were pleased with your stay. However, we apologize for the inconvenience with the hot tub jets not working. We will address this issue promptly to ensure a better experience for future guests. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The front desk staff was top notch.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Melissa,Thank you for your wonderful feedback! We're thrilled to hear that our front desk staff provided you with top-notch service. Your kind words motivate us to keep delivering the best experience for our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Ok
Publié le 13 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Janice,Thank you for rating your stay with us 8 out of 10. We appreciate your feedback and are glad to hear you had a positive experience overall. If there is anything specific you think we could improve, please let us know. We look forward to welcoming you back for an even better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Dirt, needs update, outside hotel door does not lock
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kerry,Thank you for your feedback. We apologize for the cleanliness issues and the need for updates you've encountered during your stay. Your safety is a priority, and we will address the door-locking issue immediately. We appreciate your input as it helps us improve our facilities for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Overall very nice place to stay in Duluth if your on a budget.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Timothy,Thank you for your kind feedback! We’re thrilled to hear that you found our hotel a very nice place to stay in Duluth, especially for budget travellers. We appreciate your feedback and look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
