Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 nov. 2024
par un voyageur
Publié le 15 oct. 2024
Enjoyed walking along the shore and seeing the big boat going out under the bridge.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par The Hampton Inn, Gestion de l’hôtel
Hi Carolyn,Thank you for sharing your experience! Seeing the boats come through the Canal is pretty cool!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Lorri Drake, Gestion de l’hôtel
Thank you, we hope you stay with us again.
par un voyageur
Wonderful!
Publié le 2 sept. 2024 sur HotelsThe staff was wonderful. The view was amazing. The room was large, clean, and convenient.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Hampton Inn, Gestion de l’hôtel
Hello Chad,Thank you for your kind words. We're glad you enjoyed your stay!
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Lorri Drake, Gestion de l’hôtel
Thank you paul. We are so thankful for your feedback.
par un voyageur
Publié le 23 août 2024 sur Hotels
Fantastic location with access to restaurants, local attractions, and walkway along Lake Superior.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Lorri Drake, Gestion de l’hôtel
We are happy that you liked it. If you ever need recommendations ask the staff and they would be happy to tell you more.
par un voyageur
Publié le 21 août 2024 sur Expedia
Great location and staff. Great free breakfast.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Hampton Inn, Gestion de l’hôtel
Hi Eric,We are glad to hear you enjoyed your stay with us! We appreciate your feedback.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Lorri Drake, Gestion de l’hôtel
Thank you we hope to see you again.
par un voyageur
Publié le 14 août 2024 sur Expedia
This is a very nice property, right on the lake. Nice sitting areas outside. Beds are comfortable and rooms very spacious and clean. Breakfast was good, but add some bacon, not just sausage.
Commentaires de Gestion de l’hôtel
15 août 2024 par The Hampton Inn, Gestion de l’hôtel
Hi Catherine,We're glad you enjoyed your stay. I'll share some information about breakfast that you will like. We alternate the hot items in breakfast and we do have bacon on some days. I can't speak for other hotels, but our breakfast staff will gladly make you some bacon if you ask them! We have some pretty great breakfast attendants!
par un voyageur
Publié le 13 août 2024 sur Expedia
Cleaning staff decided to get early start at 8:30am began knocking on doors and bumping around in hallway with cart. Was upset myself & young child who was up until 1am especially when we were hoping to sleep until right before check out. So it seems the hotel is in a hurry to rush out paid customers 2 hours prior to check out & being woken up by knocking on doors at that time with check out at 11am after paying a rate of over 300.00 for less than 19 hours one would hope to not have to be woken up by cleaning staff early in the morning. Not worth the money wish I would complained more to be honest I been upset since.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Hampton Inn, Gestion de l’hôtel
Hello Lori,I am sorry to hear our staff disrupted your stay. I apologize that you were awakened by the housekeepers on your floor - that certainly shouldn’t have happened. The staff is reminded regularly that guests do not always get up before we start our day and that they need to be cognizant of that. I’m sorry that wasn’t the case today. Your feedback is a helpful tool to use when talking staff about the outcome of their actions. I apologize for your inconvenience and will work with my staff going forward so this doesn't happen again.
