Note fondée sur 879 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2024
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for your rating
par un voyageur
Publié le 16 oct. 2024
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for your rating. If you would like to share more information please contact us at the hotel.
par un voyageur
Publié le 15 oct. 2024
Bed was very uncomfortable. Heat was on and set to 70 degrees, but room consistently stayed at 64 degrees. Clanging in the overhead pipes that lasted all night. Would not stay here again.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for sharing your feedback. I’m sorry to hear about your experience during your stay. We strive to provide a comfortable environment for our guests, and I regret that we fell short in your case.I appreciate you bringing the issues with the bed, heating, and noise to our attention. We are currently looking into these matters to ensure that future guests have a better experience.Your feedback is invaluable, and I hope you’ll consider giving us another chance in the future. If you have any further comments or concerns, please feel free to reach out.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for your rating
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Good place to stay
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Tiny pillows. Very limited and inconvenient parking. Staff is burned out and over worked. Thin walls. Based on pricing, I expected more.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We understand that comfortable amenities and convenient parking are important, and we are actively working to improve in these areas.We also appreciate your comments about our staff. We strive to create a supportive environment for our team, and we’re committed to ensuring they feel valued and energized.Your insights about the noise levels and overall value are important to us, and we will take them into consideration as we continue to enhance our services.Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The room was very warm, had the thermostat set to 50, but our room stayed 75 . I heard other people complain about their rooms being warm as well. Took kids swimming and the pool was freezing. There were homeless people in both entryways of the building.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay did not meet your expectations, particularly regarding the temperature in your room and the pool conditions. We’re actively looking into the thermostat issues to ensure our guests are comfortable.I also want to address your concerns about the entryways. We prioritize guest safety and comfort, and I appreciate your feedback as it helps us improveThank you for your understanding, and we hope to have the chance to welcome you back for a better experience.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Good price for canal park lodging.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Easy access to waterfront activities
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Justin-AGM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
No toilet paper in my first room.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Justin-AGM, Gestion de l’hôtel
I apologize for the lack of toilet paper in your room. I appreciate you bringing it to our attention and I will pass this along to housekeeping.
