Note fondée sur 691 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Breakfast provided, clean quite, comfortable bed
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello LindaEllen,We are delighted to hear that you enjoyed the breakfast and found our hotel to be clean, quiet, and with a comfortable bed. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par jb, Gestion de l’hôtel
We appreciate your response. Can you please brief about what went wrong with your stay so we can discuss with our staff? Please elaborate. Thank you!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Levi,We are delighted to hear that you had a fantastic stay with us! Your satisfaction is our top priority and we look forward to welcoming you back in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
It was a nice property, the staff was helpful and answered my questions
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Bruce,We appreciate your positive feedback regarding our helpful staff and the property. Should you have any queries in the future, please do not hesitate to reach out to us. Thank you for choosing to stay with us.
par un voyageur
Never book a room here
Publié le 23 sept. 2024 sur HotelsI would never stay here again!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello RENEE,We're disappointed to hear about your experience and value your feedback. If there are any specific details you'd like to share with us, please contact our management team directly for further assistance.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
,
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Scott, Thank you for sharing your feedback with us. We appreciate hearing about your experience and will address your concerns with our team for future improvements. Your insights are valuable to us as we strive to enhance our guest experience.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
I was pleased with the simple check-in, the parking, and the size of the room. It was clean and there were plenty of places to put our luggage.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sandi,We are delighted to hear you appreciated our efficient check-in process, convenient parking facilities, and spacious, clean rooms with ample storage options. It's great to know you had a comfortable stay with us. Thank you for sharing your positive experience.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Too low handicapped toilet, no room around sink, very poor breakfast, no place for our service dog outside besides rocks & concrete, back doors left open with rocks. All for a delightful $117!!!! My first & last stay at a Red Roof Inn, I expected better.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Janalyn, We appreciate your feedback and apologize that your experience fell short of expectations. We strive to provide accessible facilities for all guests and will address your concerns internally. We regret that the breakfast and service dog area did not meet your needs. Your comments will be shared with the team for improvement opportunities. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Damian,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Evengalina, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dumas and I delighted to see your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
