Note fondée sur 486 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2022 sur Expedia
It smelled bad in the room, the carpets and furniture were stained. There were people using drugs in the parking lot
Commentaires de Gestion de l’hôtel
8 oct. 2022 par Manager, Gestion de l’hôtel
Hello Pascal,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
par un voyageur
Publié le 21 mars 2019 sur Expedia
Bon , le service et la proprete sont bons. Une place agreable a visiter
par un voyageur de Mtl
Publié le 23 sept. 2018 sur Expedia
Bel hôtel , chambre propre, tranquille ,bon déjeuner.
Merci
par un voyageur
Publié le 26 juill. 2018 sur Expedia
Pour un séjour d'une seule nuit, bel hotel, oreiller mou par contre, on s'est réveiller avec un mal de cou
par un voyageur de Estrie
Hotel bien situer, mais a besoin de rénovation
Publié le 5 mars 2018 sur Expedia
Pour : La locaton, le lit très confortable, près du resto Cracker barrel
Contre : La démolir et en construire un autre
Emplacement : Bien situer comme les autres tout près
L'hotel est vieux, il y a beaucoup mieux à quelque pas pour un prix semblable
.Les lieux sont très propre mais tout est user.
Je suis de forte taille, une toilette de 5pi par 5pi incluant le bain,est difficile d'accès .
Recommandé
pour Tout le mondepar un voyageur de québec
Propre
Publié le 10 janv. 2016 sur ExpediaLe déjeuner est est frugale mais complet . Les fruits sont absents du menu sauf pour les bananes
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Property had roaches
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sharnique, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
It was quick and easy to check in
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Selena,We are delighted to hear that you found our check-in process quick and easy. Providing efficient service is a priority for us. Your feedback is appreciated as it helps us to continuously improve our guest experience. Thank you for choosing to stay with us.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Doors were not working near room had to take stairs to 3rd story. No elevator i was told. Took 3 trips to car to get belongings. Also sign at front desk said $150 deposit cash only. Refundable when checking out. I wasnt made to pay but next day a gentleman who paid online as i did had to. Why ????Theres is nothing on line that states that. It should. Breakfast was muffins,yogurt, fruit cup. coffee pot out of order.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Deborah,We apologize for any inconvenience you experienced during your stay. We strive to provide accurate information regarding our facilities and services. Please refer to our management for further clarification on the deposit policy. Your feedback is valuable to us and will be taken into consideration for improvement. Thank you for sharing your experience with us.
par un voyageur
First Chill
Publié le 4 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Selena,We value your stay at our hotel and hope you had an enjoyable experience overall. Please feel free to reach out to us with any feedback you may have from your recent visit. We look forward to hearing from you to ensure we continue to improve our services for our valued guests.
