Note fondée sur 249 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Never have I been so insulted
Publié le 1 oct. 2024 sur HotelsWe had our carpets cleaned and didn’t want to stay in our home yesterday so we decided to stay at the hotel for the the night. Well the person at the desk said that they don’t rent rooms to people who live in the same town and insinuated that we were going to do something illegal. Because people that lived in the same were up to no good
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Donna, Gestion de l’hôtel
Each hotel has its' own policy regarding renting to guests that live within a 50 mile radius. I didn't mean to insinuate any illegal behavior on your part. It's important for hotels to have policies that help manage the type of gatherings that occur on their premises. Asking about the reason for a stay helps to maintain that balance ensuring a safe and comfortable environment for all guests
par un voyageur de Lucerne Valley
Publié le 30 sept. 2024 sur Expedia
The room was clean. Lighting in the dining area was terrible. We asked the girl at the desk to turn on the overhead lights, but she didn’t turn them on. The breakfast was lame.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Donna, Gestion de l’hôtel
I'm sorry you were disappointed with breakfast and the lighting. We have 25' high windows that face east and if it was a rainy day or overcast, the sun light is not as bright as usual. I did speak with the clerk that was on duty and she remembered you and said that she turned on the recessed lights but the chandelier and recessed lighting does not add much light during the morning and is barely noticeable over the natural light.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Donna, Gestion de l’hôtel
Thank you for taking the time for your rating. We always appreciate it and I'm glad you had a great stay. I hope to see you again soon.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Always my favorite place to stay in Duncan, OK. Matches or beats the more expensive hotels in terms of service, cleanliness, and overall property condition.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Donna, Gestion de l’hôtel
Daniel, it is always a pleasure to have you here with us and thank you for your great review.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Donna, Gestion de l’hôtel
Charles, it was great to have you here with us and I was glad I was able to help with the car rental. I look for to having you back with us.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Donna, Gestion de l’hôtel
Thank you for your great rating.
par un voyageur de Marlow
Publié le 7 juill. 2024 sur Expedia
The property was extemelyy clean and the staff always had a cheeful smile and greeting..The property was very convenient to my needs..
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Donna, Gestion de l’hôtel
Thank you for staying with us and for your great review.We hope to see you again on your next visit to Duncan.
par un voyageur
Publié le 21 juin 2024 sur Expedia
Housekeeping staff very friendly and helpful. Breakfast buffet convenient and good.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Donna, Gestion de l’hôtel
Thank you for your review and for staying with us. I'm glad you had a great stay.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Super friendly staff, helped with anything we needed. The con was that there were definitely bugs in the room.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Donna, Gestion de l’hôtel
Thank you for taking the time for your review. I'm sorry that you had an issue with your stay. We have had some cricket problems this summer. They wait under the entrance doors for someone to open it. I think they feel the air conditioning. We would have been able to change your room if you had called the front desk. We try to catch them but a few get away from us sometimes. Its always worse during the beginning of the summer, and it has lightened up a lot since you have been here. Hopefully your next trip will be cricket free.
par un voyageur
Publié le 1 mai 2024 sur Expedia
Comfortable
