Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par David, Gestion de l’hôtel
Dear Yannick,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par David, Gestion de l’hôtel
Dear Esther,Thank you for taking the time to review your recent stay with us, it is very much appreciated. If there is anything we can do to improve your experience for future stays please feel free to reach out and let us know. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Très bien.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Sophie M, Gestion de l’hôtel
Dear Denis, Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to hear that you had a great stay. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,Sophie M
par un voyageur
Not my best stay
Publié le 26 avr. 2023 sur HotelsThe Positives: All the staff were friendly and very helpful. The room was very well organised.. The chair and pouf were well appreciated.. The bed comfortable..
The negatives: The revolving front door is a complete joke.. It is too small and too slow causing anyone with cases to get jammed inside.. This is wholly unacceptable..
The roads outside were extremely noisy with one other guest describing it to me like 'the Fast and Furious'.. The noise penetrates the rooms and can spoil sleep...
The shower despite adjustment would only send out cool not hot water..
I took breakfast but was severely dissatisfied.. After being presented with the menu was informed that I could only choose one item.. I was hungry and at the price I felt I could have my choice and not be limited.. I chose the bagel with hollandaise sauce and smoked salmon.. I also ordered porrige (something I was apparently allowed)... The order came and the porrige was the worst I have ever tasted.. I would describe it as gruel.. Something even Oliver Twist might have refused to eat.. Moving on to the other dish.. This was tasty but cold.. Unfortunately there was a large piece of egg shell in it..
I tried the leisure facilities and was also disappointed. There were no changing places leading to an unpleasant communal undressing..
The pool quite undersized.. Water temperature favourable but places for about 4 persons only to do small laps.. The jacuzzi was also too small.. The management please take note.
Commentaires de Gestion de l’hôtel
27 avr. 2023 par David, Gestion de l’hôtel
Dear Mark,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities. I am disheartened to read that there were some aspects of your stay which did not meet your expectations, as we aim to ensure that all of our guests have an exceptional stay with us. Please accept my sincerest apologies we have fallen short on this occasion.Please do accept my sincere apologies for the lack of quality you experienced with the food you received during breakfast. Please be assured that in an effort to rectify this issue, your feedback will be passed along to the head chef to investigate further. Thank you for your feedback regarding the spa, our pool is designed as a leisure pool and due to space restraints we are unable to increase the size of the pool or the jacuzzi. Our spa also offers separate male and female changing rooms with lockers, showers and 2 cubicles designed for guests who require more privacy, please accept my apologies if you were not shown through the area to get changed.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future. Kind regards
par un voyageur
Publié le 1 oct. 2022 sur Expedia
Excellent hôtel, très bien situé!
Commentaires de Gestion de l’hôtel
2 oct. 2022 par fiona, Gestion de l’hôtel
Good morning Marie-Helene,Thank you for taking the time to share your feedback, it was great to see how much you enjoyed your recent stay with us.We hope we have the chance to welcome you back to the hotel again in the not too distant future.Best wishesFiona
par un voyageur
Bon séjour
Publié le 7 févr. 2022 sur HotelsRien à redire, hôtel agréable
Commentaires de Gestion de l’hôtel
7 févr. 2022 par sarah, Gestion de l’hôtel
Merci, nous souhaitons vous accueillir a nouveau dans le futur!
Sincerement
Sarah
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Excellent stay at Apex City Quay Hotel & Spa, Dundee! Hassle-free check-in, beautiful & clean facilities, welcoming staff. Breakfast was amazing with varied options. Spacious room with big screen TV, fridge, stunning view, blackout curtains & all essential amenities. Worth the stay
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ewelina, Gestion de l’hôtel
Dear Timilehin,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have enjoyed your stay with us and thank you for a lovely feedback, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lucia M, Gestion de l’hôtel
Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.I am very glad you enjoy your stay with us and I hope we get the opportunity to welcome you back in the near future.Kind regards,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Convenient for town , value for money , rooms roomy and nice 👍
Commentaires de Gestion de l’hôtel
23 sept. 2024 par David, Gestion de l’hôtel
Dear Helen,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the location, value for money and large rooms made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,
par un voyageur
Publié le 19 sept. 2024 sur Hotels
