Ratings based on 886 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Chelsea Reception Team, Hotel Management
Dear Christopher, Thank you for taking the time to leave us a great review. We are happy to hear you found the hotel to be 10/10 and we hope to welcome you back again soon. Kind regards, Chelsea
by A traveller
Posted Aug. 26, 2024 on Hotels
Second stay here and once again perfect place to stay whilst visiting family in Arbroath. Hope to visit again very soon.
Comment from Hotel Management
Aug. 27, 2024 by Chelsea Reception Team, Hotel Management
Dear Michael, Thank you for taking the time to write us a great review. We are glad to hear the location is super for your travels and we hope to welcome you back again soon. Kind regards, Chelsea Reception Team Member
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Chelsea Reception Team, Hotel Management
Dear Valeriano, Thank you for taking the time to leave us a great review. We are happy to hear you found the stay to be 10/10 and we hope to welcome you back again soon. Kind regards, Chelsea Reception Team Member
by A traveller
Posted Aug. 25, 2024 on Expedia
We stayed for one night as a family of 4 including a toddler. It's a new building, rooms are very clean and modern and it's very convenient for exploring the Waterfront by foot. The hotel was built on top of the rail station but the whole building is sound proof so you can't hear anything. Only small negatives:
- No on-site parking but you can park at the short stay station car park (£3/hour). There's a small loading bay on the back of the hotel which you can use to drop off the family. Parking is at the Greenmarket nearby (3-5min walk)
- No food is served at the hotel only breakfast which we didn't try.
- The front door closes for public access quite early and you can only access the building by scanning the card or buzzing reception which is on 2nd floor. It's a nice safety feature but if it's raining or you need access to the building fast it's becomes a nuisance if you can't find the card. I was downstairs inside the building waiting for food to be delivered and helped a lot of guests come in as it was pouring outside and people didn't know how to get in including a Chinese family with kids, bags.... It could be made easier with a QR code for phones for example.
Comment from Hotel Management
Aug. 26, 2024 by Chelsea Reception Team , Hotel Management
Dear Willian, Thank you for taking the time to write us a review. We are happy to hear you found the hotel and location to be super! Our front door is closing earlier as a safety feature due for both guests and staff safety, if anyone has ever misplaced their key they can quickly press the buzzer and a member of staff will allow them access to the building. We will be sure to pass over your feedback regarding a QR code. We hope to welcome you back again soon. Kind regards, Chelsea Reception Team Member
by A traveller
Posted Aug. 24, 2024 on Expedia
It's central location...
Comment from Hotel Management
Aug. 24, 2024 by Chelsea Reception Team, Hotel Management
Dear Alex, Thank you for taking the time to leave us a great review. We are happy to hear you found the location to be super. We hope to welcome you back again soon. Kind regards, Chelsea
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Sleeperz Hotel Dundee, Hotel Management
Good Evening IanThank you for your fabulous review! We are delighted that you enjoyed your stay and hope to welcome you back in the future!
by A traveller
Posted Aug. 23, 2024 on Hotels
Ideal hotel in perfect location.
Comment from Hotel Management
Aug. 23, 2024 by Sleeperz Hotel Dundee, Hotel Management
Good Evening IanThank you for your wonderful review! We are delighted that you enjoyed your stay in our fabulous location and hope to welcome you back in the future!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Chelsea Reception Team, Hotel Management
Dear Robert, Thank you for taking the time to leave us a great review. We are happy to hear you scored us 10/10. We hope to welcome you back again soon. Kind regards, Chelsea Reception Team Member
by A traveller
Posted Aug. 21, 2024 on Hotels
Staff very process orientated.
Comment from Hotel Management
Aug. 22, 2024 by Tetiana Reception team Member, Hotel Management
Dear Nicola, Thank you for taking the time to leave us a great review. We are happy to hear you found the staff to very process orientated. We hope to welcome you back soon. Kind regards, Tetiana Reception team Member
by A traveller
Posted Aug. 18, 2024 on Expedia
Ideal location. Straight off the train and into the comfort of your room.
Comment from Hotel Management
Aug. 19, 2024 by Chelsea Reception Team, Hotel Management
Dear Marie, Thank you for leaving us a wonderful review. We are happy to hear you found the hotel to be well located. We hope to welcome you back again soon. Kind regards, Chelsea
