Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2023 sur Hotels
par un voyageur
Publié le 31 oct. 2022 sur Hotels
par un voyageur
Publié le 31 juill. 2019 sur Expedia
The single bed in the second room seems broken because it makes a very loud sound everytime there is a small movements from the user.
Commentaires de Gestion de l’hôtel
9 août 2019 par Fahmi Sulaiman, Gestion de l’hôtel
Thank you for your review. We appreciate your honest feedback.
par un voyageur
Publié le 16 avr. 2019 sur Hotels
par un voyageur de sekangor, my
Publié le 11 avr. 2019 sur Expedia
beautiful beach view
par un voyageur
Publié le 14 janv. 2019 sur Expedia
okay... air panas rosak
par un voyageur
Beautiful sunrise view from room.
Publié le 20 juin 2018 sur HotelsBest for the location near beach. Sunrise from sea from your window is beautiful. 5 min drive to town for food and supermarket.
par un voyageur
Publié le 9 janv. 2018 sur Hotels
We booked for a house facing the sea under Semarak Beach Inn but unfortunately they gave us a house that is under Promenade (apparently under same management) which is not facing the sea at all (totally no view). We argued on this as we paid the price for seaview and they insist that the amount we paid for is for the back house with view. We produced booking evidence but they insist that we need to pay extra RM20 for the beach front house. They also keep telling us that its Expedia's fault and asked us to lodge a report to Expedia. The question was 'Why should we?'. we did the booking under Hotels.com and have nothing to do with Expedia sending them wrong email. That will be their problem with Expedia not us as customer. When we advised them that they are the one who should be complaining to Expedia, they bickered to us that it is us who should do the complaints yada yada yada. The manager who handles this matter on site was very rude. He doesn't listen to customers. Everytime we wanted to explain, he interrupted us and continue his bickering. Spoke with the Boss (owner) to explain and seek for solution, sadly, the Boss is also bad in customer service. Before I could explained, he shuts me off. Just to summarize, Service is really bad and we felt cheated. My advice is, stay away! House 2/10. Service 1/10.
Did i mentioned, the sofa was broken (they fixed by putting a concrete brick to elevate the sofa). Broken toilet/wash basin. dirty fridge.
par Raja Haliza
Publié le 31 déc. 2017 sur Hotels
Nice place, clean & comfortable. Cross road to the beach & nearby varieties of food stalls
par Muhammad Hafiz
Publié le 3 déc. 2017 sur Hotels
