Ratings based on 437 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 3, 2024 on Expedia
Nice staff and property. Breakfast was pretty meager if you are interested in healthy options or are a vegetarian. We were away from our room until 2:00 each day, and when we returned to relax and rest, housekeeping hadn't been done yet so had to contact the front desk. One day it was done at nearly 4:00 pm. But very nice housekeepers and staff. Very clean room.
Comment from Hotel Management
Aug. 5, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner
by A traveller
Posted Jul. 29, 2024 on Expedia
Area around property being worked on so its in some disarray. Place is new it appears so its pretty clean.
Comment from Hotel Management
Jul. 30, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I am glad to hear that you enjoyed our cleanliness! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner
by A traveller
Posted Jul. 29, 2024 on Expedia
This place needs to be updated and maintained better.
Comment from Hotel Management
Jul. 29, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner
by A traveller
Posted Jul. 28, 2024 on Expedia
This was a very clean and convenient place to stay overnight while traveling. The staff qas courteous and well-trained to deal with the many issues that arose: power surge delaying check-in, pool problems, juice machine spewing juice all over the floor. The only complaint I have is that the tile on the bathroom floor was incredibly slippery after showering. I stayed in the bathroom with my child to assure safety.
Comment from Hotel Management
Jul. 28, 2024 by Owner , Hotel Management
Thank you for your review. I am glad to hear that you enjoyed our hotels cleanliness, location and friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 21, 2024 by Barry Eagle, Hotel Management
Thank you for your rating. Barry Eagle, Owner
by A traveller
Not up to Par
Posted Jul. 16, 2024 on HotelsThe elevator, hallways and room smelled horrible! It was so bad that we had to sleep with the windows open. I don’t know if it’s from animals in the hotel but it did not smell clean at all and the bathroom shower was not clean We were getting headaches and didn’t feel safe. We stay in a lot of Marriott brand hotels and I guarantee that an inspection would fail. It’s not up to standard. We couldn’t wait to get up and leave, bypassing breakfast.
Comment from Hotel Management
Jul. 17, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We ask that you please reach out to the hotel to discuss your stay further. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner
by A traveller
Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Jul. 15, 2024 by Barry Eagle, Hotel Management
Thank you for your rating. Barry Eagle, Owner
by A traveller
Posted Jul. 14, 2024 on Expedia
I love staying here, clean, friendly, safe, comfortable. Best hotel in Dunn
Comment from Hotel Management
Jul. 14, 2024 by Barry Eagle , Hotel Management
Thank you for your rating and review. Barry Eagle, Owner
by A traveller
Posted Jul. 13, 2024 on Expedia
Very helpful and friendly staff
Comment from Hotel Management
Jul. 15, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner
by A traveller
Posted Jul. 8, 2024 on Expedia
Randy the management was amazing
Comment from Hotel Management
Jul. 16, 2024 by Barry Eagle, Hotel Management
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner
