Note fondée sur 492 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Seems like your stay was not to your expectations. Your feedback has been duly noted and we shall put in our continuous effort to ensure better experience further.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for your review rating. Seems like your stay was not to your expectation. We will ensure better service on your future stays.
par un voyageur
Always stay here
Publié le 7 août 2024 sur HotelsBudget friendly
Commentaires de Gestion de l’hôtel
7 août 2024 par manager, Gestion de l’hôtel
Thank you Judy for a wonderful review. Feedback like yours is always appreciated. We shall continue to delight you with our service.
par un voyageur
Publié le 6 août 2024 sur Expedia
both night & morning front desk ladies were extremely friendly and courteous. my only complaint was that there was a spider near the window and the room was carpeted so that grossed me out knowing that pets are allowed to stay at this place.
Commentaires de Gestion de l’hôtel
7 août 2024 par manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. Happy to know that our front desk staff was friendly and courteous. My apologies for the spider in the room. We are a pet friendly hotel so pets are allowed.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The one major issue that I believe the majority of customers would agree with is comfort. The bed was extremely uncomfortable. Imagine sleeping on a one blanket over concrete. Only two small pillows, and thin blankets were presented on the king size bed. I requested additional bedding only to recieve a one pillow without a case and blanket with cigarette holes.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Sorry you were unhappy with our services. We'll work hard to fix the issue you experienced. Thanks for letting us know.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
There are cockroaches, leaking Air Conditioning, breakfast meal was not good
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Thank you Jovelyn for taking the time to write a review. We appreciate your feedback and take all comments seriously. We are sorry to hear about the issues you encountered during your stay. We will take the necessary steps to ensure that the rooms are in a more acceptable condition. Thank you for your letting us know.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par manager, Gestion de l’hôtel
Thank you for your helpful feedback. I am deeply sorry to know that our facility was not to your liking. Had you mentioned any issues you had while your stay we would have tried to make your stay more comfortable.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to post a rating. Feedback form guests is always appreciated.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Amenities were in good order and function. The only thing that would have added to the experience would have been a mini fridge, but everything else made the stay quite comfortable!
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Manager , Gestion de l’hôtel
Thank you, Gabrielle for your wonderful review. Feedback like yours is always appreciated. Looking forward to serving you again in the near future.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for a 5 star review. Always a pleasure to get a feedback like this.
