Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place
Publié le 12 mars 2024 sur HomeAwayLoved the place. It's not a full kitchen but we made it work. Great location. Some crabby neighbors didn't like the kids - I think they were permanent residents ☺️
Commentaires de Gestion de l’hôtel
14 mars 2024 par VrboOwner, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! Sorry to hear that you had a few encounters with some of the neighbors who were not pro children. We hope that you will come back and stay with us again in the near future!
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Use of the fitness center. An ice machine would have been helpful
par un voyageur
Nice area, bad smell
Publié le 27 juill. 2023 sur HomeAwayWe were overwhelmed with the smell of dog as soon as we opened the door to the room. We couldn’t stay in the room with that smell, so the property manager was very helpful in finding us new accommodations. View was nice. Area was safe and nice. Place would have been great if not for the smell.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input and are genuinely sorry to hear about the issue you encountered with the room's smell. Your comfort and satisfaction are of the utmost importance to us, and we deeply regret that your experience fell short of our usual standards.
We appreciate your understanding of the situation, and we're pleased to hear that we were able to assist you promptly in finding alternative accommodations. We understand how crucial it is to have a comfortable and enjoyable stay, and we always strive to resolve any issues that may arise to the best of our ability.
On a brighter note, we're delighted that you enjoyed the view from the room and found the area to be safe and pleasant. We take pride in our beautiful location and strive to provide a safe and welcoming environment for all our guests.
We take your feedback seriously and will be investigating the matter further to ensure that such an incident does not happen again in the future. Your comments are invaluable to us, and we will use them to improve our services and facilities.
Once again, we apologize for any inconvenience you experienced during your stay. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, providing you with a much more pleasant and odor-free experience.
Thank you for choosing to stay with us, and please do not hesitate to reach out if you have any further questions or concerns.
Warm regards,
Cindy
Vacation Rental Collective
par un voyageur
Durango Vacation
Publié le 14 juill. 2023 sur HomeAwayWe stayed her while on vacation. When we got there the elevator was broken but was fixed by the next day. We really enjoyed the view and our stay.
par un voyageur
Nice place… great location
Publié le 15 mars 2023 sur HomeAwayNo problems. Exactly as listed.