Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
par un voyageur de GRAND JUNCTION
Publié le 17 oct. 2024
Room was nice and very clean. Parking is a bit tight
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 2 août 2024 sur Expedia
This is a great property if you need a little extra space and have a dog. The hotel is located right by an off-leash dog park. Extremely convenient! The staff was so friendly too. Our room was clean and comfortable. I highly recommend this property next time you are in Durango.
par un voyageur
Publié le 2 août 2024 sur Expedia
Room was clean. Extra charge for parking. Extra charge for breakfast buffet. Average food choices.
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REP
Publié le 31 juill. 2024 sur HotelsUNCLEAN. BAD. There were hairs in the linens: Bedding, towels, etc. This means the Housekeeping staph (No pun intended. Staph are a family of infectious bacteria) did not properly clean the room. Hair in the bedding means the staph did not change the linens after the previous guests checked out. The staph simply made the bed after the previous guests checked out. TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REPORTED T0 THE COUNTY AND STATE HEALTH DEPTS.
We did not feel comfortable sleeping in the bed because we could not be sure what we were sleeping on. We spent an uncomfortable and skin crawling night.
par un voyageur
Too hard to check in if you have a issue
Publié le 29 juill. 2024 sur HotelsCheck in was a hassle the wrong day got booked due to the poor internet service I had in the area. I thought it would be a quick fix at the desk but was told I would have to contact hotels. It took me 5 phone calls every call took 15min- 25min. My booking was then booked for the wrong day again luckily they had availability and I was able to get a room unfortunately it was 6:30 pm when I finally was able to check in. Not worth the hassle to book thru a different party better to book directly thru the hotel.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Pablo Martinez, Gestion de l’hôtel
Hello Mr. Ignacio, we are sorry for the hassle. With 3rd party bookings, it is a process as they have to update any virtual credit cards that they send to our hotel the day of the guest's arrival in which that VCC is able to authorize. If a guest is changing the dates of their stay, we would have to get a new VCC to update the reservation. Thanks for your stay and hopefully this does not happen again.
